IT System Management Specialist
4 days ago
Inpay is a cross-border payments company connecting businesses and communities to a global banking network. We help financial institutions, iGaming operators, corporates, NGOs, and others move money quickly, easily, and securely.
Job Description
As an IT Operations Administrator at Inpay, you will work closely with technicians and supporters, guiding and mentoring them while assisting and supporting end-users with any IT-related issues they encounter. Your role extends beyond traditional IT support – you'll bridge the gap between our tech-savvy and non-technical teams, ensuring seamless communication and exceptional service delivery.
Key Responsibilities
- Manage Microsoft 365 and Azure cloud services to enhance operational efficiency, scalability, and security.
- Assess system performance and recommend improvements.
- Address escalated issues from technicians and engineers.
- Work closely with our Chief Information Security Officer (CISO) to ensure alignment with security policies.
- Utilize your expertise in endpoint and identity management in the cloud (Hybrid) to enhance security and streamline processes.
- Employ your risk-based approach to solve IT challenges and collaborate effectively with stakeholders.
- Help implement and facilitate legal and regulatory requirements in collaboration with the GRC (Governance, Risk, and Compliance) and Security departments.
- Streamline Single Sign-On (SSO) and System for Cross-domain Identity Management (SCIM) across critical business applications.
Requirements
- Platform Proficiency: Familiarity with Windows, Mac, iOS, O365 and Office Applications and managing these through Intune.
- Thorough experience with Microsoft 365 including SharePoint & Dynamics 365.
- Proficient in scripting and automation (PowerShell, Graph API, Automation Accounts, etc.).
- Network Knowledge: Thorough understanding of networking and cloud computing (Azure).
- Communication: Outstanding communication skills to collaborate effectively with stakeholders.
- Problem-Solving: Aptitude for solving complex technical challenges.
- Language Skills: Proficient in both written and spoken English.
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