Compliance and Quality Manager for Customer Support

3 days ago


Gladsaxe, Gladsaxe Municipality, Denmark Novo Nordisk AS Full time
About the Job

We are looking for a highly skilled and experienced Compliance and Quality Manager to join our team at Novo Nordisk. In this role, you will be responsible for ensuring that customer service processes are compliant with regulatory and internal requirements.

You will work closely with process managers and stakeholders within customer service to review and approve corporate documentation (SOPs) and training materials related to customer service.

Your key responsibilities will include:

  • Reviewing and approving corporate documentation and training materials.
  • Ensuring customer service processes are compliant with regulatory and internal requirements.
  • Participating in process management activities and process improvement initiatives/projects.


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