Microsoft Dynamics Specialist Denmark · Formpipe

6 days ago


Copenhagen, Copenhagen, Denmark Formpipe Software AS Full time

Overview of the Role

We are looking for a skilled Technical Support Expert to join our team in Denmark. The successful candidate will have experience working with Dynamics 365 Finance and Operations and be responsible for providing technical expertise and support to partners and customers worldwide.

Responsibilities

  • Investigate and resolve highly complex technical issues related to Microsoft Dynamics D365FO, Formpipe Lasernet solutions, and associated solution architecture.
  • Provide input into articles, guides, best practices, and video tutorials to enable customers to resolve questions and issues through the support portal by themselves.
  • Work with colleagues to ensure all tickets are prioritised and resolved in line with customer requirements.
  • Assist all customers of Formpipe Private Sector.

Requirements

  • Experience working with Dynamics 365 Finance and Operations within a technical role.
  • Technical knowledge and understanding of architecture and performance related to D365FO implementations.
  • Experience in an IT Technical support role.
  • Excellent comprehension, verbal, and written skills in English.
  • Proven problem-solving skills.


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