Greece-Based Danish Customer Support Role with Comprehensive Benefits

6 days ago


Vejle, Vejle Kommune, Denmark Patrique Mercier Recruitment Nordic Full time
Danish Customer Support Role in Greece - A Unique Opportunity

Patrique Mercier Recruitment is proud to offer a compelling chance for a Danish-speaking customer support specialist based in Greece. This role combines the opportunity to work with the experience of living in a culturally rich and visually stunning country.

Key Responsibilities:

  • Customer Service Delivery: Provide top-notch support to Danish-speaking customers via phone, email, and live chat.
  • Comprehensive Inquiries: Assist customers with product and service-related inquiries, ensuring thorough support.
  • Effective Complaint Handling: Handle customer complaints efficiently while maintaining a positive experience.
  • Documentation: Accurately document customer interactions to enhance future service quality.
  • Collaboration: Work closely with the support team to improve processes and customer experience.
  • Training and Development: Participate in training sessions to stay updated on product knowledge and customer service techniques.

Requirements:

  • Language Proficiency: Fluency in Danish (both spoken and written) is required.
  • Communication Skills: Strong communication and interpersonal skills are essential.
  • Experience: Previous experience in customer service or support roles is preferred.
  • Problem-Solving: Excellent problem-solving skills with a commitment to customer satisfaction.
  • Relocation: Willingness to relocate to Greece for work.
  • Teamwork: A positive attitude and ability to work effectively in a team environment.
  • Certifications: Basic knowledge of customer service software is a plus.

Benefits:

  • Private Health Insurance: Enjoy comprehensive health coverage.
  • Training & Development: Opportunities for growth and development.
  • Performance Bonus: Receive incentives based on performance.
  • Extra Salaries: Two additional salaries per year.
  • Fully Paid Training: Comprehensive training provided.
  • Great Salary: Competitive salary package.
  • Fully Paid Relocation Package: Includes flight, transfer, and hotel expenses.
Job Details:

Seniority Level: Entry-level position available.

Employment Type: Full-time opportunity.

Job Function: Customer Service Specialist.

Industry: IT Services and IT Consulting.



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