Greece-Based Danish Customer Support Role with Comprehensive Benefits
6 days ago
Patrique Mercier Recruitment is proud to offer a compelling chance for a Danish-speaking customer support specialist based in Greece. This role combines the opportunity to work with the experience of living in a culturally rich and visually stunning country.
Key Responsibilities:
- Customer Service Delivery: Provide top-notch support to Danish-speaking customers via phone, email, and live chat.
- Comprehensive Inquiries: Assist customers with product and service-related inquiries, ensuring thorough support.
- Effective Complaint Handling: Handle customer complaints efficiently while maintaining a positive experience.
- Documentation: Accurately document customer interactions to enhance future service quality.
- Collaboration: Work closely with the support team to improve processes and customer experience.
- Training and Development: Participate in training sessions to stay updated on product knowledge and customer service techniques.
Requirements:
- Language Proficiency: Fluency in Danish (both spoken and written) is required.
- Communication Skills: Strong communication and interpersonal skills are essential.
- Experience: Previous experience in customer service or support roles is preferred.
- Problem-Solving: Excellent problem-solving skills with a commitment to customer satisfaction.
- Relocation: Willingness to relocate to Greece for work.
- Teamwork: A positive attitude and ability to work effectively in a team environment.
- Certifications: Basic knowledge of customer service software is a plus.
Benefits:
- Private Health Insurance: Enjoy comprehensive health coverage.
- Training & Development: Opportunities for growth and development.
- Performance Bonus: Receive incentives based on performance.
- Extra Salaries: Two additional salaries per year.
- Fully Paid Training: Comprehensive training provided.
- Great Salary: Competitive salary package.
- Fully Paid Relocation Package: Includes flight, transfer, and hotel expenses.
Seniority Level: Entry-level position available.
Employment Type: Full-time opportunity.
Job Function: Customer Service Specialist.
Industry: IT Services and IT Consulting.
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