CRM Specialist i utveckling och implementering av CRM-strategier

17 hours ago


Gladsaxe, Gladsaxe Municipality, Denmark Amesto Full time

Amesto tror på att lönsamhet och hållbarhet är två sammanflätade aspekter. För oss handlar bidraget till samhället om att driva företag med ett hållbart synsätt.

Som CRM Specialist kommer du spela en nyckelroll i att leda Amestos kunder under deras resa inom Customer Relationship. Genom att förstå deras behov och utmaningar, har du möjligheten att bidra till utformningen och implementeringen av anpassade CRM-strategier och lösningar, vilket kan stärka våra kunders relationer och därmed främja deras långsiktiga framgång.

Detta innebär din roll som CRM Specialist:

  • Utveckla och implementera effektiva CRM-strategier med hjälp av SuperOffice-lösningar för att optimera kundernas affärsprocesser
  • Proaktivt delta i kunddialoger för att identifiera och förstå deras affärsbehov
  • Fungera som en bro mellan teknik och affär och säkerställa att kundens vision förverkligas genom vår strategiska- och tekniska expertis
  • Ge coachning och utbildning till kunderna i användningen av CRM-systemet för att maximera dess värde och effektivitet
  • Arbeta tätt med ditt team för att säkerställa att kundens förväntningar kontinuerligt uppfylls och överträffas

Vad vi söker i dig:

  • Erfarenhet av arbete med CRM-system, antingen som konsult, säljare eller superanvändare
  • Passion för att göra skillnad för kunderna och förmåga att förmedla komplex information på ett tydligt och enkelt sätt
  • Erfarenhet av dataanalys och tolkning för att utvärdera CRM-prestanda och identifiera möjligheter till förbättringar och optimeringar
  • Samverkan och erfarenhet av MarTech för att stödja och förbättra CRM-strategier och initiativ
  • Affärsmässig inställning och förmåga att agera proaktivt i kundrelationer, med särskild erfarenhet av att hjälpa företag att räkna hem ROI från CRM-investeringar
  • Stark teamanda och villighet att bidra till teamets framgång
  • Erfarenhet av SuperOffice är ett plus, men inget krav

Om du är redo att ta nästa steg i din karriär och vill vara en del av ett team som strävar efter att göra skillnad för kunderna, ser vi fram emot att höra från dig.



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