Senior Solution Consultant, Partners

1 month ago

Gladsaxe, Gladsaxe Municipality, Denmark ServiceNow Full time
About the Role

We are seeking a highly skilled Senior Solution Consultant to support our Global Partnerships and Channel partners. In this role, you will provide pre-sales support, technical product and architecture advice, and ongoing communication of the latest ServiceNow solutions and capabilities.

As a Senior Solution Consultant, you will assist our partners in building practices that deliver exceptional customer outcomes. You will also be responsible for evangelizing ServiceNow mindshare to our partner community to evolve a “ServiceNow First” approach, to sell effectively to their customers, and to extend the ServiceNow value proposition.

Key Responsibilities
  1. Evangelize ServiceNow to partners through Sales Plays and product demos.
  2. Proactively manage relationships with executive and key partner stakeholders to build ServiceNow Mindshare.
  3. Assist Partner Experience team on the execution of roadshows, shark camps, and partner events.
  4. Provide subject matter expertise (SME) during planning, solutioning and EBC briefings.
  5. Identify and collaborate on business development opportunities for market-differentiated Offerings/Solutions based on the ServiceNow platform and spearhead intake into the ServiceNow Built-On/Built-With program.
  6. Mentor, guide, and model effective teamwork with ServiceNow and partner solution consultants to develop and apply new knowledge and skills.
  7. Takes responsibility as primary technical touchpoint with peers when partners are engaged within an account or pursuit.
  8. Provide feedback, guidance, and advice on the “Art of Story Telling” to partner solution consultants.
  9. Create long term enduring relationships with partners and the senior leadership within those partners to understand their go to market strategy and attach ServiceNow into their client pursuits.
  10. Demonstrates domain and technical expertise across multiple industry verticals knowing when to pull in the proper teams within ServiceNow to assist as needed.
  11. For partners with true industry focus and credentials, provides a point of view (or brings in expertise) on where the entire ServiceNow platform is relevant for that industry.
  12. Travel for Partner, Customer, and Organizational activities.
Requirements

To be successful in this role, you will need:

  1. 6+ years of Pre-Sales Solution Consulting experience.
  2. Working knowledge of modern web technologies and cloud computing.
  3. Experience and understanding of multiple technical domains - application, data, integration, big data, mobility, analytics, etc.
  4. Excellent understanding of the architectural principles for cloud-based platforms that include SaaS, PaaS, multi-tenancy, and automation.
  5. Intrinsically curious and passionate about researching current and emerging technologies and developing innovative solutions.
  6. Quick adoption and understanding of industry/vertical business challenges and mapping how ServiceNow can help transform those verticals.
  7. Strong facilitation skills, to encourage clear articulation of the business issues and effective solution design by the relevant players.
  8. Sharp business judgment, ability to see “big picture” and to prioritize.
  9. Ability to manage change and ambiguity with an action-orientation/drive – must thrive in a dynamic environment.
  10. Talented at explaining complex topics clearly and concisely, and effective at providing practical guidance.
  11. Ability to collaborate and interact at multiple levels (Enterprise Architects, Technical Architects, Offering Managers, Directors, VP's, and CXO's).
  12. This role requires approximately 25% travel.

Experience that will help you stand out:

  1. Experience with the ServiceNow product suite or competitive product suites highly desirable.
  2. A current ServiceNow certification (e.g. Certified System Administrator and/or Certified Implementation Specialist).
  3. ServiceNow platform development experience.

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