Digital Transformation Specialist

4 weeks ago


Copenhagen, Copenhagen, Denmark Pandora AS Full time
About Pandora

Pandora A/S is a leading manufacturer and marketer of hand-finished jewelry made from high-quality materials at affordable prices. Our products are available in over 100 countries across six continents through more than 6,500 points of sale, including around 2,500 concept stores.

Job Title: Digital Store Experience Specialist

We are seeking a highly skilled Digital Store Experience Specialist to join our Global Retail Excellence team in Copenhagen V. This is a fixed-term 10-month maternity cover position, with the potential for retention after contract end.

Job Summary

The successful candidate will be responsible for delivering key projects across our store network, driving store efficiency initiatives, and co-creating 'fit for purpose' retail technology solutions aligned with strategic objectives. You will champion a culture of continuous improvement and change, supporting Market Clusters in embedding new ways of working and adopting new processes and systems.

Main Responsibilities:
  • Develop end-to-end business processes to support new initiatives
  • Drive and implement store efficiency projects, including optimizing queue management, rolling out Omni giftcards, and enhancing product recognition initiatives
  • Partner with commercial, Digital & Tech, and other business functions to identify business opportunities and needs by understanding current pain points and store requirements
  • Nurture strong relationships with Clusters to encourage feedback, share best practices, and drive future improvements
Requirements:

To succeed in this role, you will need:

  • A commercial mindset and result-driven approach
  • Project management experience and strong communication skills
  • The ability to influence others and hold a retail or sales background combined with a strong project management toolbox and business understanding
  • 3 to 5 years of field experience in retail or a service industry
  • Experience working in a cluster/global organization, preferably in a retail environment
  • Good technical understanding and ability to communicate between business and IT
  • Proficiency with Microsoft Office tools and project management tools
  • The ability to drive projects and initiatives independently
Additional Information:

This is a unique opportunity to work in a dynamic, changing environment and contribute to the future of retail. You will become part of our beautiful Head Office in Copenhagen V, established in 2016, and designed to unite and inspire our teams. We offer a professional and dynamic space that is unique, comfortable, and inspirational – and delivers a true Pandora experience to anyone who works here or comes to visit.

Salary and Benefits:

We offer an attractive salary of approximately DKK 85,000 per month (based on local market conditions), plus additional benefits. The estimated total annual compensation package is around DKK 1,020,000. Please note that the actual salary may vary based on individual qualifications and experience.

Location:

Copenhagen V, Denmark



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