Head of Operations Engineering
1 week ago
We are seeking a highly skilled and experienced Head of Operations Engineering to join our team at JOE & THE JUICE. As a key member of our leadership team, you will be responsible for leading the transformation, efficiency, and continuous improvement of our physical stores.
Key Responsibilities:- Process Optimization: Conduct in-depth time and motion analyses of existing workflows within our stores, identifying areas for improvement and implementing creative solutions to optimize processes and boost efficiency.
- Collaboration and Communication: Partner closely with Managing Directors for our four regions to understand their daily challenges and identify areas for workflow improvement and potential bottlenecks.
- Solution Design and Implementation: Lead the design and implementation of solutions to optimize and simplify specific in-store workflows, including physical layout optimization, standardized procedures, visual communication tools, and specialized equipment and smallwares.
- Channel Production: Build seamless integration of in-store (POS & SSK) and out of store (App, Delivery, Online) order points and impact on production workflows.
- Continuous Improvement: Continuously monitor and evaluate the performance of implemented solutions, leveraging data (including Juicer engagement) to make adjustments and refinements as needed.
- Industry Knowledge: Stay up-to-date on best practices and trends in F&B retail operations to identify further opportunities for optimization.
- Culture Development: Foster a culture of continuous improvement within the store operations team, encouraging staff to identify areas of opportunity and propose non-technological solutions.
- Operational Assessment: Review new store concept designs to provide operational assessment of store operations engine (front of house / back of house).
- Education: Bachelor's degree in Business Administration, Operations Management, or a related field, with a focus on process improvement or operational excellence.
- Experience: Minimum 5 years of experience in operational leadership or process improvement within a retail or F&B environment.
- Skills: Proven ability to identify inefficiencies, analyze problems, and develop creative solutions; excellent analytical and problem-solving skills with the ability to identify root causes of in-store inefficiencies; solid communication, collaboration, and interpersonal skills with the ability to effectively engage with store managers, staff, and cross-functional teams.
- Passion: Passion for the F&B industry and a deep understanding of the current retail operational landscape.
We offer a comprehensive benefits package, including a paid pension plan, health insurance, parental leave, and additional vacation. Our global headquarter is located in the heart of Copenhagen, offering a unique and dynamic work environment.
We are committed to creating a culture of continuous improvement and innovation, where all opinions are valued and input is encouraged. Our monthly social calendar is packed with activities that promote teamwork and camaraderie, including running club, wine tasting, creative evenings, and Friday bars.
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking to join a dynamic team, please submit your application through LinkedIn Recruiter Easy Apply.
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