Global Operations Director

5 days ago


Copenhagen, Copenhagen, Denmark VML Full time
Join VML MAP as a Global Operations Director

We are seeking a seasoned Global Operations Director to drive operational excellence across multiple regions. As a key member of our leadership team, you will oversee global operations, ensuring alignment with strategic objectives and driving process improvements.

Your Key Responsibilities
  • Manage the delivery of marketing operations teams in accordance with client contracts and SLAs.
  • Identify and implement process improvements to enhance service consistency and optimize KPIs.
  • Plan and govern the global structure, team utilization, and financial accuracy for monthly, quarterly, and annual reviews.
  • Foster knowledge sharing and best practices across regional teams to align with global objectives.
What We Offer
  • A dynamic and diverse work environment that values collaboration, innovation, and operational excellence.
  • The opportunity to work closely with senior leadership, cross-functional teams, and top-tier clients to shape and execute strategic initiatives.
  • A competitive salary and benefits package, including opportunities for professional growth and development.
Requirements
  • Proven experience in global operations management within a service-oriented or agency environment.
  • Strong understanding of marketing operations and service delivery frameworks.
  • Experience in compliance management, including GDPR, SLA governance, and risk mitigation.


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