Service Coordinator
2 months ago
About the Role:
We are seeking a highly skilled Service Coordinator to join our Marine & Ports team in Norway. This is an exciting opportunity to be part of a global organization driving the transition towards a sustainable future.
Key Responsibilities:
- Manage customer requirements and enquiries, ensuring timely and efficient service delivery.
- Coordinate with Global Technical Support and Field Service Manager to update service requests in our ticket management system.
- Plan, schedule, and oversee all service jobs and requests, allocating necessary resources, spare parts, and logistics for site.
- Ad hoc problem-solving in collaboration with customers, service engineers, and technical support engineers.
- Create quotations and ensure on-time invoicing.
- Coordinate activities with other ABB units and teams to harmonize service activities.
- Proactively seek ways to improve our processes and operations.
Requirements:
- Bachelor's degree in Logistics, Supply Chain, Business Administration, or relevant field.
- Relevant operational experience can compensate for lack of formal education.
- Experience with resource planning and coordination of service jobs.
- Familiarity with ERP systems (e.g., SAP).
- Background in operational service organizations.
- Knowledge of the Marine Service Segment is advantageous.
- Fluency in both written and verbal English.
- Pro-active attitude, ability to understand and find practical solutions to problems.
- Initiative and cooperative, with ability to work independently and as part of a team.
About Us:
AABB A/S offers:
- Technical and personal challenges in a positive and innovative environment.
- Informal and good work relations between colleagues and managers.
- Positive and exciting work environment in a global organization with opportunities for professional growth.
- Variety of company benefits.
Estimated Salary: Based on industry standards, we estimate the annual salary for this position to be approximately $80,000, depending on qualifications and experience.
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