Service Coordinator

1 day ago


Ballerup, Ballerup Kommune, Denmark ABB AS Full time
About the Role

As a Service Coordinator - Marine Operations Specialist at ABB, you will play a crucial part in driving our transition towards a sustainable future. We are seeking an experienced professional to join our team and contribute to delivering exceptional service to our customers.

Job Summary

This is a dynamic role that requires strong organizational skills, attention to detail, and excellent communication abilities. You will be responsible for managing customer requirements, coordinating service jobs, and ensuring seamless logistics. If you have a passion for problem-solving and a drive for excellence, we encourage you to apply.

Responsibilities
  • Manage customer inquiries and requests in a timely and efficient manner.
  • Coordinate with Global Technical Support and Field Service Manager to ensure service requests are updated in our ticket management system.
  • Plan, schedule, and oversee all service jobs and requests with necessary resources, spare parts, and logistics.
  • Collaborate with customers, service engineers, and technical support engineers to resolve ad-hoc problems.
  • Create quotations and ensure on-time invoicing.
  • Cooperate with other ABB units and teams to harmonize service activities.
Qualifications
  • Bachelor's degree in Logistics, Supply Chain, Business Administration, or a relevant field.
  • Relevant operational experience can compensate for lack of education.
  • Experience with resource planning and coordination of service jobs.
  • Knowledge of ERP systems (e.g., SAP).
  • Experience from an operational service organization.
  • Fluency in written and verbal English.
Work Environment

ABB offers a dynamic work environment with opportunities for professional growth and development. As a member of our team, you will enjoy:

  • Technical and personal challenges in a positive and innovative environment.
  • Informal and good work relations between coworkers and managers.
  • Positive and exciting work environment in a global organization with future career opportunities.
  • Professional growth and various company benefits.
Estimated Salary Range

The estimated salary range for this position is NOK 550,000 - NOK 700,000 per year, depending on qualifications and experience.


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