Salesforce Business Analyst

7 days ago


Copenhagen, Copenhagen, Denmark Better Collective Full time

About the Role

We are seeking a highly skilled Salesforce Business Analyst to join our team at Better Collective. As a Salesforce Business Analyst, you will play a crucial role in managing the Salesforce product life cycle, conducting comprehensive business analysis, and collaborating with cross-functional teams.

Key Responsibilities

  • Salesforce Product Management:
    • Collaborate with stakeholders to define and prioritize the Salesforce product roadmap
    • Act as the subject matter expert on Salesforce capabilities, identifying opportunities for innovation and improvement
    • Manage the end-to-end product life cycle, including requirements gathering, design, development, testing, and deployment
  • Agile Business Analysis:
    • Conduct comprehensive analysis of business processes, identifying gaps, pain points, and areas for optimization across commercial and marketing operations and technology initiatives
    • Translate business requirements into clear and actionable user stories, epics, and acceptance criteria
    • Collaborate closely with development teams to ensure successful implementation and delivery of projects
  • Cross-Functional Collaboration:
    • Foster strong relationships with key stakeholders, including sales, marketing, customer success, and IT teams
    • Facilitate workshops and meetings to gather requirements, elicit feedback, and ensure alignment across teams
    • Serve as a liaison between business users and technical teams, ensuring effective communication and understanding
  • Data Integrity and Reporting:
    • Develop and maintain data governance standards, ensuring accuracy, completeness, and consistency
    • Design and deliver insightful reports and dashboards to provide stakeholders with actionable insights
    • Continuously monitor data quality and provide recommendations for improvement

Requirements

  • Completed or studying a Business Analyst qualification (e.g., IIBA or BCS)
  • Minimum of 3 years of experience as a Business Analyst, Product Manager, or similar role
  • Proven track record of successfully managing Salesforce projects, including customization and configuration
  • Strong understanding of Agile methodologies, with experience working in Scrum or Kanban environments
  • Agile Certification desired
  • Exceptional knowledge of JIRA ticketing methodologies and processes
  • Salesforce certifications (e.g., Salesforce Administrator, Salesforce Business Analyst) are highly desirable
  • Familiarity with software development life cycle (SDLC) and experience working with development teams

What We Offer

  • A unique and attractive opportunity to become part of a company unlike any other
  • Better Collective is a dynamic, creative, and fun place to work
  • Our organisational structure is flat and our working environment is characterised by freedom with responsibility, a lot of room to grow, and a place where you are given all the responsibilities you think you can manage
  • Flexible working hours which supports a healthy work-life balance
  • A varied everyday life in a fast-paced international business
  • A lot of great office perks such as lunch, snacks, social events, etc.
  • A professional yet casual working climate with very skilled, passionate, and fun colleagues
  • Ability to work remotely, according to company policy


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