Infrastructure Service Manager

3 days ago


Copenhagen, Copenhagen, Denmark PARETO SECURITIES AS Full time

Job Description

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We're looking for a seasoned Delivery Manager to join our customer success team and drive the delivery of high-quality services to our largest customers.

In this role, you will work closely with our account management team to ensure seamless delivery of services and exceed customer expectations.

Your responsibilities will include:

  • Leading the coordination of daily operations and ensuring timely delivery of services
  • Managing contract compliance and SLAs to maintain high levels of customer satisfaction
  • Collaborating with cross-functional teams to resolve issues and improve processes

To succeed in this role, you'll need:

  • Proven experience in a delivery management position, preferably in a similar industry
  • Strong communication and interpersonal skills, with the ability to build trust and relationships with customers and internal stakeholders
  • Familiarity with IT operations and service management principles (ITIL certified or equivalent)

About the Role

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This is an excellent opportunity for a motivated and experienced professional to join our team and contribute to the success of our customers. If you're a natural leader with a proven track record of success in a delivery management role, we encourage you to apply for this exciting opportunity.



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