Support Team Member
4 days ago
We are committed to growing and empowering a diverse community within our company. As a Support Associate, you will play a crucial role in delivering exceptional customer experiences and ensuring the success of our business.
Our ideal candidate is a team player with great communication skills, who is passionate about problem-solving and can work well under pressure. You will be part of a dynamic team that is dedicated to providing outstanding support to our customers, courier partners, and venues.
Key Responsibilities:
- Providing timely and effective support to customers via live chat and phone
- Ensuring seamless delivery operations by troubleshooting and resolving issues promptly
- Collaborating with the support team and other departments to develop and implement process improvements
Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Fluency in Danish language and professional working proficiency in English
Benefits:
- A dynamic and supportive work environment
- Opportunities for growth and development
- A competitive benefits package, including Wolt credits cashback benefit, lunch at the office, and employee assistance program
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