Conversational AI Integration Specialist

3 days ago


Copenhagen, Copenhagen, Denmark HR-ON Full time
Company Overview

Nuuday is a pioneering force in AI-driven customer service, empowering innovative conversational experiences through cutting-edge technology.

Job Description

We seek an experienced Integration Engineer to join our team and contribute to shaping the future of conversational AI. In this role, you will design, develop, and maintain APIs for integrating the Cognigy AI platform with third-party systems, ensuring seamless data exchange and functionality between systems.

Responsibilities
  • Design and develop secure, scalable, and efficient code for API integrations.
  • Analyze integration requirements and translate business needs into technical specifications in collaboration with cross-functional teams.
  • Support flow optimization, ensuring complex logic is well structured, documented, and accessible within Cognigy's flow editor.
  • Develop authentication and authorization protocols to ensure secure data access and transmission.
  • Conduct thorough testing and debugging of integrations, ensuring reliability and performance.
  • Provide technical documentation for developed APIs and integrations.
Required Skills and Qualifications

To succeed in this role, you should possess:

  • A Bachelor's degree in Computer Science, Information Technology, or related field.
  • Proven experience in API development, including designing, testing, and maintaining integrations.
  • Solid understanding of RESTful and GraphQL APIs, API security best practices, and tools like Postman.
  • Experience with VS studio or similar integrated development environment (IDE) software.
  • Familiarity with CI/CD pipelines and containerization (Docker, Kubernetes).


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