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In this exciting position as an Integration Engineer, you will have the opportunity to work on innovative conversational AI technology, making a significant impact on our products. Your primary focus will be on building robust integrations between the Cognigy conversational AI platform and third-party systems, such as Genesys, Netcracker, datalake, and data warehouses.
Key Responsibilities- Collaborate with cross-functional teams to analyze integration requirements and translate business needs into technical specifications.
- Design and develop APIs for integrating the Cognigy AI platform with third-party systems.
- Develop and maintain secure, scalable, and efficient code for API integrations.
- Implement authentication and authorization protocols to ensure secure data access and transmission.
- Support flow optimization, ensuring complex logic is well structured, documented, and accessible within Cognigy's flow editor.
The ideal candidate will possess:
- Knowledge of OAuth, JWT, and other authentication/authorization protocols.
- Strong problem-solving skills and the ability to work in a dynamic environment.
- Effective communication and collaboration skills.
- Danish comprehension – being able to navigate internal documentation and meetings.
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