Cloud Solutions Expert

4 days ago


Copenhagen, Copenhagen, Denmark Amazon Full time

As a Cloud Solutions Expert, you will play a pivotal role in helping Independent Software Vendors (ISVs) maximize the value and benefits of Amazon Web Services (AWS).

You will have a direct impact on customer success, actively engaging at the account level to provide recommendations and proactive advice throughout the cloud adoption life cycle.

The ideal candidate will be a trusted advisor and operational excellence expert for our Enterprise Support ISV customers, developing close relationships with customers across all levels of their business.

You will understand their business/operational needs and technical challenges, providing advocacy and strategic technical guidance to help plan and build solutions using best practices.

AWS Sales, Marketing, and Global Services is responsible for driving revenue, adoption, and growth from the largest and fastest-growing small- and mid-market accounts to enterprise-level customers, including public sector.

Key Responsibilities

  • Guide and consult customers on AWS services and solutions
  • Ensure AWS environments remain operationally healthy and optimized
  • Develop trusting relationships with customers and stakeholders
  • Drive technical discussions regarding incidents, cost/benefit trade-offs, and risk management
  • Consult with various stakeholders, from developers to C-suite executives
  • Collaborate with AWS teams, including Solutions Architects, Business Developers, and Professional Services Consultants

About the Role

This is an excellent opportunity to join a dynamic team that values diversity, inclusion, and employee-led affinity groups. We prioritize work-life harmony and foster a culture of innovation, mentorship, and career growth.

Requirements

  • Experience in a similar role as a Technical Account Manager, Consultant, or Solutions Architect
  • Operational experience in two or more technical domains: Compute, Storage, Networking, CDN, Databases, DevOps, Big Data, Security, Applications Development, Scripting & Automation, Container technologies, AI, ML
  • Internal enterprise or external customer-facing experience, articulating complex ideas to diverse audiences
  • Languages: English and one of German, Russian, Ukrainian, or Greek is required
  • Proficiency in professional oral and written communication, presenting to decision-makers

Become Part of the Team

Amazon values diverse experiences and encourages candidates to apply, regardless of background or qualifications. Join us in shaping the future of cloud computing and make a lasting impact on our customers' success.



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