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IT Operations and Infrastructure Specialist
1 month ago
Are you passionate about IT operations and infrastructure, and would you like to leverage this passion to build and maintain our commercial affiliates in Europe?
We are seeking a skilled IT Operations and Infrastructure Engineer to join our growing team in Global IT. As a key member of the Ascendis Pharma team, you will be responsible for the IT operations at Ascendis Pharma European affiliates and the new setup of offices around Europe.
This is an exciting opportunity to work in a fast-paced environment, collaborating with cross-functional, global teams working together to achieve extraordinary results.
The IT Operations Commercial team is a newly established function in the organization, and you will therefore be an integral part of building this exciting new area. The IT Operations Commercial team is part of the larger IT Operations Teams, which consists of 35 colleagues worldwide, who you will be closely collaborating with.
You will report directly to People Leader, Jakob Monajemzadeh Thrane, and work closely with Bastian S. Rasch and Simon Due-Hansen on the functional side.
You will be based in Hellerup, Denmark.
Key Responsibilities:- Build and maintain IT infrastructure at our European affiliates.
- Own the technical footprint of the affiliate setup including network, workstations, meeting rooms, and equipment.
- Responsible for managing and optimizing the global network.
- Work together with operations vendors to ensure stable operations.
- Work together with IT Operations, Application Teams, and Infrastructure Partners, to ensure optimal working conditions for commercial European affiliates.
- Troubleshoot issues together with vendors.
For this position, the ideal candidate can come in many shapes and forms.
You possess a relevant educational background. Not necessarily academic, it could also be a practical-oriented education.
The 3 most important requirements are:
- Your technical skills and experiences. You value frictionless IT operations and infrastructure, and possess the skills to design, build, and maintain a multinational office setup.
- The right attitude. You are intuitively helpful, independent, and proactive.
- Experience with travel. You have experience with frequent travel and enjoy being the go-to-person who is always on the way to the next office in Europe, helping the local affiliate implementing, maintaining, or troubleshooting their IT infrastructure.
Furthermore, you have:
- Strong understanding of enterprise network infrastructure, hereunder Cisco Networks preferably certified (CCNA or CCNP).
- Strong experience in the Microsoft suite (M365, Intune, Defender, and Azure). Preferably certified.
- Strong understanding of IT infrastructure-, operation-, and support systems.
- Familiarity with ITIL and other IT service management frameworks.
- Excellent communication and interpersonal skills, with the ability to interact positively with all levels of the organization.
Danish, German, Italian, Spanish, or French language skills are not a requirement, but an advantage. Proficiency in English is a requirement.
Key Competencies:
You are a techie, feinschmecker, and a people person with a supporting mindset and a can-do attitude.
You possess an entrepreneurial mindset and can thrive in an informal, open environment where innovation and change are key.
To succeed in this role, we also expect you to be an independent and creative person who can come up with smart solutions on the spot and possess a good sense of judgment and knows when to call for backup.
Travel: 30-35 days per year.
Office: Hellerup, Denmark.
