Invoicing Process Owner

2 weeks ago

Copenhagen, Copenhagen, Denmark Schibsted Danmark Full time

About Our Team

Our CRM team is at the heart of Schibsted Marketing Services (SMS), enabling seamless customer interactions and driving business growth across all SMS markets. We ensure CRM is the go-to platform for sales, marketing, and service, providing actionable insights that support daily operations.

We believe qualitative data is key to insights, successful communication, and growth and are committed to maintaining data quality, ensuring GDPR compliance. We therefore play a crucial role in future strategies for automated communication and customer segmentation.

What You Will Do:

  • Educate, analyze, and optimize processes and tools to create a data-driven, customized customer experience
  • Be overall responsible for the invoice process within the SMS system stack and CRM platform
  • Manage and prioritize the backlog for the invoicing area
  • Ensure the right customer data and promote data quality across our organisation
  • Play a key role in analysing and educating how financial data can enrich sales and marketing processes
  • Configure and administer the platform, contribute to product development, and support stakeholders in implementing and enhancing invoicing processes

Who We Are Looking For:

  • A goal-oriented team player with experience as a data analyst, platform specialist, product owner or similar
  • 3+ years of experience working with CRM on the functional side and have deep knowledge about the solution itself and/or been working with product development
  • Interest and skills in analytics and customer master data
  • Good skills in Microsoft Excel
  • Experience in creating good relationships and working closely with Stakeholders with different skills
  • Great communication skills and fluent in English

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