ERP Administrator

2 days ago

Copenhagen, Copenhagen, Denmark Too Good To Go Full time

**Mission & Vision**

At Too Good To Go, we're driven by a shared passion to reduce food waste and make a positive impact on the world. Our mission is to inspire and empower everyone to take action against food waste, and our vision is to create a world where no one goes hungry and everyone has access to healthy, nutritious food.

We believe that technology plays a crucial role in achieving this mission, which is why we're committed to leveraging innovative solutions to connect businesses with unsold, surplus food to consumers who can enjoy it at a fraction of the cost.

As an Infor M3 system architect, you'll be at the forefront of this mission, using your technical expertise to drive system improvements and enhance our ability to deliver food waste reduction solutions.

**Job Description**

We're seeking a highly skilled Infor M3 system administrator to oversee the administration, maintenance, and optimization of our Infor M3 ERP system. This role involves managing backend system operations, ensuring stability, handling backups, implementing system changes, and providing 1st-level support to users.

You'll work closely with our Engineering department to ensure seamless data flow and interoperability between Infor M3 and other internal systems.

**Key Responsibilities**

  • Administer and maintain the Infor M3 system, ensuring optimal performance, security, and uptime.
  • Manage system backups, disaster recovery procedures, and overall backend infrastructure.
  • Implement system changes, configurations, and enhancements to support business operations.
  • Provide 1st-level support for M3 users, troubleshooting and resolving system issues efficiently.
  • Act as the key liaison for 2nd-level support, coordinating issue resolution with external consultants and vendors.
  • Coordinate and collaborate with the Engineering department on system integrations, ensuring data consistency and interoperability between M3 and other business applications.
  • Monitor system performance, proactively identifying and addressing potential risks or bottlenecks.
  • Ensure compliance with IT policies, security standards, and data integrity best practices.
  • Work closely with business stakeholders to understand requirements and translate them into system improvements.
  • Maintain detailed system documentation and provide training for end-users as needed.

**Requirements & Qualifications**

  • Experience in ERP system administration, ideally with Infor M3, but similar experience with other ERP or Inventory Management systems is also valuable.
  • Strong understanding of system maintenance, backend operations, and troubleshooting.
  • Experience managing system backups, security, and disaster recovery processes.
  • Ability to analyze and implement system changes and enhancements.
  • Strong problem-solving skills and ability to provide 1st-level user support.
  • Experience coordinating with external vendors or consultants for 2nd-level support.
  • Familiarity with system integrations, working with internal Engineering teams to ensure seamless connectivity between M3 and other business applications.
  • Knowledge of SQL databases, server infrastructure, and system integrations is a plus.
  • Good communication skills and the ability to collaborate across departments.

**What We Offer**

  • A rare opportunity to work in a social impact company (and certified B Corporation) where you get to wake up every day knowing you're achieving positive change.
  • The experience of being part of an international company with 1300+ enthusiastic and highly talented teammates across 19 countries – always ready to share knowledge and support
  • Strong personal as well as professional development in an intense and high-growth scale-up environment.
  • An open company culture where you have the independence and room to unleash your creativity.
  • A strong team culture where successes are celebrated together.

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