Digital Store Operations Manager

1 month ago


Copenhagen, Copenhagen, Denmark Pandora AS Full time

Establish a strategic role within Global Retail Excellence at Pandora A/S, leveraging expertise in project management and retail operations to drive business growth.

About the Role

  • Deliver key projects across the store network, ensuring seamless execution and maximum impact.
  • Develop end-to-end business processes to support new initiatives, fostering a culture of continuous improvement and change.
  • Partner with commercial, Digital & Tech, and other business functions to identify opportunities and address pain points, elevating the customer experience.
  • Nurture strong relationships with Clusters, encouraging feedback, best practices, and lessons learned to drive future improvements.

Key Responsibilities

  1. Ensure projects and systems are designed with a strong retail mindset, meeting our needs and driving business success.
  2. Owning the End-to-End Implementation plan for assigned projects, connecting relevant teams and communicating clear objectives, KPIs, and expectations.
  3. Driving and championing a culture of innovation, collaboration, and results-driven thinking within the team and across the organization.
  4. Collaborating with global teams to implement process improvements, technology solutions, and data-driven decision-making.

Requirements

  • Strong commercial acumen and retail background, combined with excellent project management skills and a results-driven approach.
  • Able to communicate complex ideas simply, influence stakeholders, and drive cross-functional collaboration.
  • Demonstrated ability to work independently, prioritize tasks effectively, and meet deadlines.
  • Familiarity with Microsoft Office tools, project management software, and a willingness to learn and adapt.
  • Excellent organizational skills, attention to detail, and ability to maintain confidentiality when handling sensitive information.

What We Offer

  • An estimated salary of DKK 650,000 - 750,000 per annum, depending on experience.
  • The opportunity to work in a dynamic, fast-paced environment with a focus on innovation and customer satisfaction.
  • A chance to contribute to the company's mission to give a voice to people's loves and make a meaningful impact on customers' lives.
  • A comprehensive benefits package, including health insurance, pension scheme, and opportunities for professional growth and development.

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