Copenhagen Coffee Lab Store Operations Manager

5 days ago


Copenhagen, Copenhagen, Denmark Copenhagen Coffee Lab Full time

Copenhagen Coffee Lab is a renowned coffee roastery and cafe chain seeking an exceptional Store Operations Manager to lead our Copenhagen-based café operations.

Job Overview

We are looking for a highly motivated and experienced leader to oversee the smooth day-to-day functioning of our café, ensuring exceptional guest service, quality products, and a positive work environment. The ideal candidate will possess excellent organizational and time management skills, with the ability to prioritize tasks effectively.

Responsibilities
  • Lead by example, providing exceptional guest service and setting high standards for your team.
  • Oversee all café operations, ensuring seamless execution of daily tasks.
  • Recruit, train, and motivate staff, promoting their career development and providing ongoing support.
  • Ensure employees' overall performance and individual development, including sales knowledge and customer relationships.
  • Maintain high standards of food and drink quality, guaranteeing consistency.
  • Coordinate work schedules, ensuring proper coverage across shifts and stepping in when needed.
  • Act as a liaison between the café and other departments, communicating vital information to the team.
  • Monitor and analyze key performance indicators (KPIs), making data-driven decisions to optimize store performance.
  • Develop and implement store policies and procedures, ensuring compliance with company standards.
  • Manage vendor relationships, including inventory control and ordering necessary supplies.
  • Uphold financial procedures and ensure responsible money management.
  • Maintain a clean and orderly café environment, including regular equipment maintenance.
  • Ensure compliance with HACCP and food control regulations, prioritizing hygiene and safety protocols.
Qualifications
  • Proven experience in a leadership role, with experience in managing teams and the ability to train and develop employees.
  • Strong passion for people, fostering a positive and inclusive work environment.
  • Excellent organizational and time management skills, with the ability to prioritize tasks effectively.
  • Exceptional interpersonal and communication skills, with the ability to inspire and motivate others.
  • Knowledge of food safety regulations and HACCP standards.
  • Flexibility to work varied shifts, including weekends and holidays.
  • A genuine love for quality coffee and bakery goods.
What We Offer
  • An estimated salary of €45,000 - €55,000 per year, depending on experience.
  • A dynamic and collaborative work environment.
  • Ongoing training and development opportunities.
  • A comprehensive benefits package.


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