Cloud Computing Leader

4 weeks ago


Copenhagen, Copenhagen, Denmark Amazon Full time

Job Summary

We are seeking a highly skilled Cloud Computing Leader to join our team at Amazon. As an Enterprise Support Manager, you will be responsible for leading a team of Technical Account Managers who provide operational support to our largest customers.

About the Role

In this role, you will work closely with our top-tier customers to support the software development life-cycle for cloud services, operations management of active services, and business relationships with AWS. You will also have the opportunity to shape and execute a strategy to build mind-share and broad use of Amazon Web Services with one of our largest customers.

Key Responsibilities

  • Champion and advocate for Enterprise customers within Amazon Web Services
  • Develop the team responsible for solving technical issues and working directly with AWS engineers to ensure that customer issues are resolved as expediently as possible
  • Participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud
  • Help Enterprise customers define IT and business processes that work well with cloud deployments
  • Engage with Director and C-Level executives to translate business needs into technical and operational plans
  • Work with AWS executive leadership to influence the product roadmap

Requirements

  • 4+ years leading technical teams
  • 6+ years of experience in direct customer engagement, with a focus on support to senior executives (Vice President and C-level)
  • Estimated 25% travel requirement

About Amazon

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon.



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