Fulfillment and Shipping Specialist

1 week ago


Copenhagen, Copenhagen, Denmark SOUNDBOKS Full time

At SOUNDBOKS, we are passionate about creating innovative audio technologies that exceed our customers' expectations. As a Fulfillment and Shipping Specialist, you will be instrumental in ensuring that our B2B orders are processed and delivered efficiently.

ROLE

As a key member of the Logistics team, you will be responsible for coordinating the entire order lifecycle, from receipt to delivery. This includes managing inventory levels, tracking shipments, and resolving any issues that may arise.

Your duties will encompass:

  1. Coordinating the flow of components and products from suppliers to customers, ensuring timely delivery and optimal inventory management.
  2. Liaising with internal teams and external partners to resolve any discrepancies or issues related to shipping and inventory.
  3. Providing excellent customer service by responding promptly to inquiries and concerns regarding order status and delivery timelines.

To excel in this role, you will need:

  • A minimum of 1-2 years of experience in freight forwarding or logistics, with expertise in domestic and international shipping.
  • Familiarity with order management/logistic tools and Transportation Management Systems (TMS).
  • Experience with shipping documentation, carrier selection, and rate negotiation.
  • Excellent analytical and problem-solving skills, with the ability to work under pressure and meet deadlines.

We offer a dynamic and supportive work environment where you can grow your career and develop new skills.



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