Logistics & Fulfilment Coordinator

1 week ago

Copenhagen, Copenhagen, Denmark SOUNDBOKS Full time

SOUNDBOKS is an innovative audio tech company and aspiring lifestyle brand. You may have seen us at a music festival, at your favourite sport event or at your friend's celebration (this is our nice way of saying nightclub-level private event). We create the loudest, most durable, and arguably coolest Bluetooth speakers on the market.

Growth is not something we offer, it's who we are. Learning is at the centre of everything, people will teach you what they know and the involvement is yours to take. We're talking a real-time & on-the-job learning, and it's our ultimate goal that you leave the office everyday having learned something new.

With 90 team members in Denmark and the United States, SOUNDBOKS is equal parts seasoned professionals and passionate unconventionals. We've got an amazing thing going, and it's only getting better

ROLE

LOGISTICS & FULFILMENT COORDINATOR

TEAM

SUPPLY CHAIN

HOURS

FULL TIME

LOCATION

COPENHAGEN, DENMARK

START DATE

JUNE 1ST OR ASAP

The Supply Chain team at SOUNDBOKS runs the end-to-end flow of components and products and ensures they make it all the way from suppliers to customers. They optimise inventory, costs, and delivery timelines - all while ensuring the product is available and delivered securely and intact, well-organised, and ready for handling. They use data-driven forecasts and build collaborative partnerships, in order to maintain a strong supply network that can adapt to market demands and business growth.

As the Logistics & Fulfilment Coordinator at SOUNDBOKS, you will ensure seamless execution of B2B orders all the way from the order placement to fulfilment and post-purchase support. You will act as the first point of contact when B2B customers need help with their order status and will be responsible for coordinating effective collaboration between internal teams at SOUNDBOKS and our external partners (such as 3PL).

Okay, let's make things a little more concrete. Here's what we expect your daily life to look like:

Order & Outbound Logistics Management

  1. You'll oversee end-to-end order processing and fulfilment for our B2B partners.

  2. You'll coordinate timely dispatch of goods from warehouse to customer, ensuring compliance with delivery schedules.

  3. You'll continuously identify opportunities to optimise fulfilment and processes to minimize costs and complexity.

Defective Inventory Resolution

  1. You'll manage the reverse logistics process from partners, alongside the internal repair team.

  2. You'll work with repair and commercial teams to coordinate replacements and returns, ensuring alignment with agreements and warranty status, and report on these activities to the Logistics Manager.

Software & Reporting

  1. You'll operate in the partner-specific platforms for real-time order tracking and delivery scheduling.

  2. You'll generate weekly/monthly reports on shipment accuracy, delays, and defect rates.

  3. You'll oversee Electronic Data Interchange (EDI) activities for our EU accounts.

Cross-Functional Coverage

  1. You'll support with the inbound logistics activities (such as receiving product and handling inventory checks) during peak periods.

  2. You'll support e-logistics team with online order troubleshooting on Shopify and Amazon when needed.

In order to become a success in this role, we believe that your profile should be aligned with the bullets listed below. However, we acknowledge that success can take many forms, so please do apply even if you don't tick all the boxes.

What you've been up to thus far:

  1. You're excited to further explore and grow your career in the field of logistics.

  2. You have 1-2 years of experience working with freight forwarding or logistics, coordinating domestic and/or international shipments and using order management/logistic tools or Transportation Management Systems (TMS).

  3. You've got hands on experience with shipping documentation (BOLs, commercial invoices, packing lists).

  4. You're familiar with carrier selection and rate negotiation processes.

  5. Ideally, you've handled coordination with warehouses for order fulfilment previously.

  6. You're versed in supply chain terminology and how the shipping procedures work.

  7. You're able to read and interpret delivery schedules and shipping documentation.

  8. You're skilled at Microsoft Excel, especially when it comes to reporting and data analysis.

  9. You've got some experience with troubleshooting, so you're prepared to tackle any order discrepancies or logistics hiccups that might come up.

  10. It would be great if you've already gained confidence in inventory tracking and reporting tools.

  11. It's a plus if you're comfortable with defect documentation and return merchandise authorisation (RMA) processes.

What we believe you're like:

  1. You're excited to explore and grow your career in the field of logistics.

  2. You're a great communicator, so collaborating with colleagues across the organisation and external partners is fun for you

  3. You always take a customer-focused approach when working with external partners.

  4. Your problem-solving mindset and skills help you tackle delivery challenges, keep inventory in check, stay organised, and manage time smoothly.

  5. Nothing slips by you thanks to your strong attention to detail and focus on accuracy.

  6. You're good at adapting and handling change during peak periods.

  7. You're happy to take initiative and suggest process improvements when you see it relevant.

Intrigued? At SOUNDBOKS you'll find yourself a part of a community. We realise that growth is a process and we don't expect you to go through it alone. Actually, we guarantee that you won't have to. We work together in order to work smarter, we inspire each other to be better, and we never forget that every member of the team is responsible for our success.

So, if you're tired of all of the noise in the job market, we'd love to hear from you. This may be the coolest job you ever have

#J-18808-Ljbffr

  • Fulfillment Logistics Manager

    1 week ago

    Copenhagen, Copenhagen, Denmark SOUNDBOKS Full time

    SOUNDBOKS is an innovative audio tech company that combines technology and lifestyle to create exceptional experiences. We're seeking a skilled Logistics & Fulfilment Coordinator to join our Supply Chain team in Copenhagen, Denmark. In this role, you'll be responsible for ensuring seamless execution of B2B orders from order placement to fulfilment and...

  • Logistics & Supply Chain Coordinator

    5 days ago

    Copenhagen, Copenhagen, Denmark SOUNDBOKS Full time

    SOUNDBOKS is an innovative audio technology company with a strong presence in the market. We strive for excellence in delivering high-quality products to our customers.ROLEAs a Logistics & Fulfillment Coordinator at SOUNDBOKS, you will play a crucial role in ensuring seamless execution of B2B orders from placement to fulfillment and post-purchase support.You...

  • Logistics Operations Specialist

    1 week ago

    Copenhagen, Copenhagen, Denmark SOUNDBOKS Full time

    SOUNDBOKS is an innovative audio tech company that combines technology and lifestyle to create exceptional experiences. Our Supply Chain team runs the end-to-end flow of components and products, ensuring they make it all the way from suppliers to customers. They optimise inventory, costs, and delivery timelines while maintaining a strong supply network that...

  • Customer Support

    1 week ago

    Copenhagen, Copenhagen, Denmark wallhack Full time

    About the OpportunityWe are seeking an experienced professional to join our team as a Customer Support & Logistics Coordinator.This role involves overseeing customer support, logistics coordination, and e-commerce administration.The ideal candidate will have expertise in logistics coordination, e-commerce administration, and customer support.Key...

  • Fulfillment and Shipping Specialist

    4 days ago

    Copenhagen, Copenhagen, Denmark SOUNDBOKS Full time

    At SOUNDBOKS, we are passionate about creating innovative audio technologies that exceed our customers' expectations. As a Fulfillment and Shipping Specialist, you will be instrumental in ensuring that our B2B orders are processed and delivered efficiently.ROLEAs a key member of the Logistics team, you will be responsible for coordinating the entire order...

  • Supply Chain Coordinator

    1 week ago

    Copenhagen, Copenhagen, Denmark SOUNDBOKS Full time

    SOUNDBOKS is an innovative audio tech company that combines technology and lifestyle to create exceptional experiences. As a dynamic organisation, we're driven by growth and continuous learning.ROLELOGISTICS & FULFILMENT COORDINATORWe're seeking a skilled Logistics & Fulfilment Coordinator to join our Supply Chain team in Copenhagen, Denmark. In this role,...

  • Order Fulfillment Coordinator

    4 days ago

    Copenhagen, Copenhagen, Denmark Pack Tech AS Full time

    Key ResponsibilitiesThe Global Order Coordinator will be responsible for:Managing sales orders for domestic and international customersEnsuring timely delivery and excellent customer serviceCoordinating with warehouse teams to ensure delivery specifications meet customer requirementsFollowing up on orders to ensure resolution of any issues or...

  • Logistics Coordinator

    1 day ago

    Copenhagen, Copenhagen, Denmark Novo Nordisk AS Full time

    Select how often (in days) to receive an alert: Create AlertDo you want to be part of a great shipping team? Are you comfortable working in a fast-paced environment and are you looking for an opportunity to combine your shipping and SAP expertise with managing internal and external stakeholders?Then you might be the Logistics Coordinator we are looking for...

  • Logistics Coordinator

    1 week ago

    Copenhagen, Copenhagen, Denmark Røde Kors Full time

    Job DescriptionThe Logistics Delegate plays a crucial role in managing the receipt, storage, and distribution of relief goods. This involves coordinating with various stakeholders, including local Red Cross societies, to ensure timely delivery of essential items.Key ResponsibilitiesEffective management of logistics operationsCollaboration with team members...

  • Logistics Coordinator

    3 days ago

    Copenhagen, Copenhagen, Denmark Røde Kors Full time

    About the RoleAs a Logistics Delegate with Danish Red Cross, you will play a crucial role in ensuring the effective management of relief goods and supplies during emergency responses. Your primary function will be to coordinate the clearance, storage, and distribution of these goods to support humanitarian efforts.The Logistics Delegate will also support...

  • Global Logistics Coordinator

    1 day ago

    Copenhagen, Copenhagen, Denmark ˚MEQU Full time

    °MEQU is a young and vibrant MedTech scale-up shaping the future of critical care. As our new Global Logistics Coordinator, you will play a crucial role in our growth journey.Join our team and take advantage of this exciting opportunity to contribute to the fast development of our Customer Service and cross-organizational cooperation with other...

  • E-commerce Logistics and Customer Support Specialist

    1 week ago

    Copenhagen, Copenhagen, Denmark wallhack Full time

    About the RoleWe are seeking a highly skilled E-commerce Logistics and Customer Support Specialist to oversee three core areas: customer support, logistics coordination, and e-commerce administration. This role offers the chance to grow within a dynamic startup environment while directly impacting our global customer experience.The ideal candidate will be...

  • Logistics Coordinator

    7 days ago

    Copenhagen, Copenhagen, Denmark ˚MEQU Full time

    Key ResponsibilitiesAs our new Supply Chain Specialist, your key responsibilities will be:Supporting sales in all aspects of customer order processingHandling customs declarations and related documents, including certificates of originCoordinating complaint handling, including initial registration and arranging return shipmentsProviding general customer...

  • Logistics and E-commerce Administration Manager

    1 week ago

    Copenhagen, Copenhagen, Denmark wallhack Full time

    About The JobThis is a unique opportunity to join a dynamic startup environment and make a direct impact on our global customer experience.The ideal candidate will be responsible for overseeing customer support, logistics coordination, and e-commerce administration.This role requires a strong understanding of last-mile optimization and 3PL/carrier...

  • Renewable Energy Logistics Coordinator

    5 days ago

    Copenhagen, Copenhagen, Denmark RDT Full time

    We are seeking a skilled Renewable Energy Logistics Coordinator to join our project team. As a key member of the team, you will be responsible for ensuring the smooth delivery of materials and equipment to our clients' sites.Responsibilities:Manage and monitor inventory levels to ensure optimal stockholding and minimize stockoutsDevelop and maintain...

  • Order Management and Logistics Expert

    4 days ago

    Copenhagen, Copenhagen, Denmark SOUNDBOKS Full time

    SOUNDBOKS is committed to delivering exceptional customer experiences through our innovative audio technologies. As an Order Management and Logistics Expert, you will play a critical role in ensuring that our B2B orders are fulfilled accurately and efficiently.ROLEAs a key member of the Logistics team, you will be responsible for overseeing the entire order...

  • Logistics Coordinator Role

    3 days ago

    Copenhagen, Copenhagen, Denmark Logent AB Full time

    We are seeking a highly skilled Logistics Coordinator to join our team in Copenhagen. This role involves managing the entire order process, from order to delivery, ensuring smooth and accurate execution.Main responsibilities include handling customer inquiries, tracking stock levels and shipments, addressing potential issues proactively, and following up on...

  • Inventory Management Expert

    1 week ago

    Copenhagen, Copenhagen, Denmark SOUNDBOKS Full time

    SOUNDBOKS is an innovative audio tech company that combines technology and lifestyle to create exceptional experiences. We're driven by growth and continuous learning, and our Supply Chain team plays a critical role in achieving this goal. As a Logistics & Fulfilment Coordinator, you'll be part of a collaborative environment where everyone works together to...

  • Esbjerg Logistics Coordinator

    5 days ago

    Copenhagen, Copenhagen, Denmark Kommunikationsforum Full time

    About the RoleAs a Shipping Supervisor, you will play a crucial part in ensuring the smooth operation of our logistics services.Your key responsibilities will include:Operational Activities: Daily cargo planning, capacity management, and vessel loading preparation.Commercial Tasks: Rate calculations, spot enquiries, and cargo unit storage management.Customer...

  • Logistics & Customer Service Coordinator to Denmark

    1 week ago

    Copenhagen, Copenhagen, Denmark Vitamin Well Full time

    At Vitamin Well Group, we provide healthier and better tasting drinks, snacks, and protein products. Our core brands are Vitamin Well, NOCCO and Barebells, which are present in all Nordic countries, most of Europe, North America, the MENA region, and parts of East Asia. Our revenue exceeds 500 million EURO and we have a strong double-digit annual volume...