Senior Business Analyst, Analytics

3 days ago


Copenhagen, Copenhagen, Denmark Trustpilot AS Full time

About Our Company

We're a forward-thinking online reviews platform dedicated to building trust and credibility. Our mission is to empower individuals and businesses to make informed decisions.

As a leading B2B company, understanding our customers' journey from prospect to paid customer is essential. In this role, you'll join a growing team of data analysts working closely with Marketing, Sales, Customer Success, and Operations teams.

Your Key Responsibilities:

  1. You'll deliver high-quality analytics and insights to various business areas through workstream-focused initiatives and ad-hoc inquiries.
  2. You'll choose the most suitable solution for each problem using your arsenal of analytical tools and methods.
  3. You'll collaborate with Commercial/Marketing or Trust teams to understand their data and goals to create effective solutions.
  4. You'll present and promote your work to the wider business to facilitate informed decision-making.
  5. You'll mentor and transfer knowledge to junior team members.

Your Essential Skills:

  • You have a deep understanding of key analytical methodologies, including model-based analyses, cohort analysis, A/B testing, and reporting best practices.
  • You're proficient in R or Python and possess strong SQL skills.
  • You have experience in stakeholder and project management, with the ability to deliver results back to the business.
  • You're familiar with Airflow, DBT, or similar tools used for building data pipelines.
  • You have advanced written and verbal communication skills.

What's in it for You?

  1. We offer a range of flexible working options to accommodate your needs.
  2. You'll receive a competitive compensation package and bonus.
  3. You'll enjoy 25 days holiday per year, with an additional 5 days allocated after your 1-year anniversary.
  4. You'll have two paid volunteering days a year to give back to your community.
  5. Our comprehensive health package, pension, and access to Headspace will support your well-being.
  6. We offer paid parental leave and a newly renovated office space with a relaxed atmosphere.
  7. Regular opportunities to connect with colleagues and participate in company-wide celebrations and events are available.
  8. You can join the Trustpilot Social Club for a small fee and attend social and leisure activities.
  9. You'll benefit from employee discounts to restaurants and shops.
  10. Tax-Free Travel (DSB) is also available.


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