Field Engineer in IT Operations

19 hours ago


Esbjerg, Esbjerg Kommune, Denmark Kommunikationsforum Full time

About the Job:

Kommunikationsforum is seeking a highly skilled Field Engineer in IT Operations to join our dynamic IT team.

This exciting opportunity involves coordinating scheduled field work with various business units, ensuring high service levels on Incidents and Requests that cannot be solved remotely.

Key Responsibilities:
  1. Deploy PCs and associated peripherals, including new installations and the redeployment of existing equipment.
  2. Install and configure software to agreed standards under company policy.
  3. Maintain existing PCs and peripherals to company standards by performing upgrades, new installations, and routine procedures.
  4. Assist in compiling the Support Centre's technical documentation, guidelines, and procedures, ensuring they are disseminated to users.
  5. Maintain existing systems and implement new systems.
  6. Redirect and handover support requests to the 3rd line support.
  7. Coordinate and schedule regular visits to all locations in Jutland, including vessels in Esbjerg.

The ideal candidate will have proven experience as an IT Support Technician or similar role for a minimum of 3 years.

Our company values collaboration, teamwork, and continuous learning, and we are looking for someone who shares these values.

The successful candidate will have strong communication skills, be proactive in identifying areas for improvement, and be curious about learning new technologies and best practices.

About Us:

Kommunikationsforum is a growing international company with opportunities for personal and professional growth.

We promote a workplace with respect for work/life balance, flexibility, and freedom to schedule daily tasks.

We encourage employee development, offering access to a wide range of courses and promoting connections with colleagues across the company.



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