Wind Energy Support Specialist
11 hours ago
Company Overview:
Vestas, the global leader in sustainable energy solutions, is seeking a highly skilled and dedicated individual to join our team as an Offshore Technical Support Operator.
We are committed to delivering high-quality technical support to Service organizations, reducing turbine downtime, and improving performance.
Salary and Benefits:
€60,000 - €80,000 per year, depending on experience. You will have the opportunity to develop a career in a global company within a very exciting industry.
Job Description:
The Offshore Technical Support Operator will play a vital role in providing technical support to Service organizations, ensuring turbines run smoothly and efficiently.
Responsibilities:
- Handling stopped turbines on a daily basis in a shift plan, partially working on weekends.
- Support supervision and monitoring of turbine performance and alarm status on a daily basis with a focus on identifying proactive maintenance before generation is impacted, targeting improvement of LPF at site.
- Advanced remote troubleshooting.
- Support on technical planning tasks with ERP System (SAP).
- On-site support in troubleshooting of difficult-to-solve/first-of-its-kind issues.
- Participate in Offshore Technical Support/Offshore Engineering led technical customer meetings together with Service Manager and Customer Manager.
- Evaluate technical customer questions and reports, providing answers and presenting technical matters at customer meetings.
Qualifications:
- Proven history from a mechanical, electrical or hydraulics background within a similar industry.
- Electrical or mechanical education combined with experience from the wind industry (or relevant technical education such as Electrical, Mechanical).
- Full authorization on the Vestas V164 Turbine (preferred).
- Engineering background would be beneficial.
- Experience in troubleshooting or other technical experience with different Vestas turbines.
- Advanced PC skills - SAP, Microsoft Office Suite.
- Good knowledge of WTG control systems.
- Good communication skills in English, both oral and written.
- Ability to participate effectively as part of a cross-regional team/North Central Europe (NCE) team.
- Ability to organize and prioritize tasks.
- Ability to work both with limited supervision and as part of a team.
- Good pragmatic and problem-solving skills.
- Affinity to work within different systems to analyze root-cause and document solutions.
- High attention to detail and a solid commitment to quality.
What We Offer:
You will become part of a team of skilled and committed colleagues who are enthusiastic about wind energy. We have a good atmosphere within the department, and everyone is prepared to support when needed.
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