Clinical Electrophysiology Specialist
3 weeks ago
About the Role
The Field Clinical Specialist provides field/remote clinical, technical, and educational support to assigned accounts at a Territory, Regional, National, or EMEA level. The specialist works with the electrophysiology portfolio, covering Denmark, with some additional case support in neighboring regions as required by client needs. The primary focus is on case support, using clinical expertise to influence Customer usage of the full portfolio.
Responsibilities
- Act as a primary resource for clinical support in areas of case coverage and basic troubleshooting for company products across Farapulse, Rhythmia 3D mapping system, and PolarX.
- Work driven by Customer demand and pre-planned support requirements, with occasional weekend work.
- Attend cases in-person/remotely with customers and advise physicians on clinical attributes/techniques associated with our products.
- Ensure timely collection and reporting of all required medical documentation pertaining to our procedural device operation.
- Support the team to achieve projected sales goals and increase sales revenues.
- Develop a deep understanding of hospital workflows and business relationships with healthcare personnel to make new contacts and identify key decision makers.
- Respond to complex customer needs and complaints regarding products and service by developing creative solutions or working with other related personnel.
- Record customer information and activities in the company's CRM system.
- Provide education support on product usage and customer training.
Requirements
- Clinical experience within Electrophysiology or Cardiac Rhythm Management is beneficial.
- Strong communication skills, professional working language proficiency in English and Danish, and ability to understand and communicate complex technical and clinical details.
- Self-motivated, flexible, and able to travel extensively as required by workload.
About Boston Scientific
As a leader in medical science for over 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission is to advance science for life, transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate.
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