Financial Services Expert

4 weeks ago


Copenhagen, Copenhagen, Denmark Saxo Bank Full time
About Saxo Bank

We are a global online trading and investment specialist, dedicated to empowering people to achieve their financial aspirations.

Job Title: Client Service AssociateAbout the Role

We are seeking an experienced Client Service Associate to join our team in Copenhagen. As a Client Service Associate, you will be responsible for providing exceptional customer service to our clients, ensuring that their needs are met and exceeded.

In this role, you will act as an ambassador for Saxo, promoting our brand and values while delivering outstanding customer experiences. You will work closely with our internal teams to resolve client queries, provide product information, and ensure regulatory compliance.

Key Responsibilities:
  • Advise and assist clients on our wide range of financial products and services.
  • Act as a subject matter expert, providing in-depth knowledge of our trading platforms and industry-leading solutions.
  • Ensure regulatory compliance through the execution of global governance policies.
  • Deliver exceptional customer experiences, ensuring client satisfaction and loyalty.
Requirements:
  • 1-2 years of experience in a customer-facing role, preferably in the financial industry.
  • Fluency in English and one other language (written and verbal).
  • Knowledge of the financial industry and products, including trading platforms and risk management strategies.
  • Ability to work independently and as part of a team, with excellent communication and problem-solving skills.
Salary and Benefits

Estimated salary: 50,000 - 70,000 DKK per annum, depending on experience and qualifications. In addition to a competitive salary, we offer a comprehensive benefits package, including health insurance, pension scheme, and generous holiday allowance.

Why Join Saxo?

At Saxo, we value diversity and inclusion, creating a workplace where talented individuals can grow and develop their careers. We believe in fostering relationships with talented individuals and encouraging ongoing conversations about future opportunities.



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