IT Delivery Manager

IT Delivery Manager

Take ownership, drive delivery, and create real business impact.

Do you thrive with taking ownership, making things happen, building partnerships, and creating clarity in complex technology landscapes? - Join Svitzer Technology as an IT Delivery Manager and play a key role in delivering technology solutions that enable our global business.

Svitzer is a leading global towage operator with over 4,000 colleagues and 446 tugboats across 35+ countries. We provide sustainable marine services that make ports and terminals safer, more efficient, and more climate-friendly - a strategic priority reflected in our innovation, like the Svitzer Transverse Tug: (1 min 55 sec).

We offer

At Svitzer, we offer an international and inclusive workplace that values ambition, professionalism, and collaboration. Our flat organisational structure enables regular interaction with senior stakeholders, giving you the autonomy to shape your role and make a meaningful impact within the Business Engagement and Delivery team, in Svitzer Technology.

We foster a culture of open communication and strong teamwork, and we promote a healthy balance between personal well-being and professional achievement. - Join us in an environment where curiosity is welcomed, continuous learning is embraced, and collective success is our shared goal.

More about the role

You will own delivery for a defined portfolio of applications and act as the bridge between business stakeholders and vendors. Initially, your focus will be within the People area (for example Workday), but the scope may evolve as Svitzer continues its transformation.

You will take end-to-end ownership of delivery, create visibility, align priorities, and ensure progress. This role requires balancing structure and flexibility and using sound judgment to focus on what truly matters.

Key responsibilities

Application Management

• Own a set of applications supporting key business processes end to end.
• Create and drive application roadmaps in close collaboration with stakeholders.
• Ensure stable operations and effective change delivery with vendors and stakeholders.

Delivery Leadership

• Plan and lead delivery of changes, improvements, and small projects.
• Keep focus on outcomes, ensuring quality delivery on time and within budget.
• Maintain visibility, track progress, and communicate proactively across stakeholders.

Stakeholder Engagement

• Build strong relationships and act as a trusted partner to business functions.
• Collaborate with process owners (for example, BPOs) and provide guidance from a technology and delivery perspective to ensure alignment between process and system design.
• Be the first point of contact for vendors and manage their performance.

Governance and Process

• Maintain structure around budgets, contracts, and roadmaps, contributing to cost transparency and prioritization decisions.
• Own the support and incident management setup for your applications, staying close to user feedback and driving improvements. Maintain oversight of production issues and act as the main contact for major incidents.
• Support compliance, cyber security and IT audit activities within your portfolio.

Who we are looking for

We are looking for someone who takes ownership of delivery rather than waiting for direction.

You are proactive, structured, and business-minded. Confident in managing multiple priorities, challenging when needed, and creating clarity in complex situations.

You are curious about how the business operates and motivated to understand its goals. You take initiative to connect with stakeholders, translate needs into technology actions, and ensure outcomes deliver real business value. - You organize your work effectively, manage priorities independently, and stay on top of commitments.

You bring our way of working to life by owning delivery, creating visibility, aligning with stakeholders, and driving initiatives forward.

What we specifically will look for

• Hold a relevant University degree.
• Hold a valid Danish residence and work permit.
• Fluent in oral and written English, as this is our corporate language.
• Strong understanding of application delivery and lifecycle management.
• Ability to lead vendors and ensure effective delivery across multiple systems.
• Proven track record in leading the delivery and managing business-critical applications.
• Excellent communication and stakeholder management skills.
• Analytical, structured, and self-driven work style.

Nice to have:

• Experience in budget, roadmap, and contract management.
• Experience with HR or People systems such as Workday.
• Certifications like ITIL, PMP, or Agile/Scrum.
• Experience in maritime, logistics, or industrial environments.
• Familiarity with JIRA, Azure DevOps, or similar tools.

Join us

If you are ready to take ownership, build strong partnerships, and help shape the future of Svitzer Technology, apply by 30 November 2025. Applications will be reviewed on a rolling basis.

Join us and make a real impact, where technology and business work hand in hand to move Svitzer forward

Building a Diverse Workplace

In Svitzer we value the diversity of our talent and will always strive to recruit the best person for the job – we value diversity in all its forms, including but not limited to gender, age, nationality, race, sexual orientation, disability, or religious beliefs. We are proud of our diversity and see it as a genuine source of strength for building high performing teams.

Don't meet every single requirement? Studies have shown that members from some under-represented groups are less likely to apply for jobs if they don't meet every single qualification. At Svitzer we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles, and we are excited about hearing from you

How to Apply

To apply for this role, please click on the 'Apply Now' button and create a Candidate Home to manage your applications.