Senior UX Researcher

About Dreamdata
Dreamdata is the industry leader in B2B marketing attribution and revenue optimization. We're on a mission to help B2B marketing leaders finally connect their efforts directly to real revenue - solving a complex problem that plagued the industry for years.

Founded in 2019 by ex-Trustpilot (TRST:LSE) product and engineering leaders, Dreamdata was born from a real-world need, building the platform they always wished they'd had.

It's working. We have achieved strong product-market fit and are experiencing explosive, triple-digit YoY growth. This momentum is now backed by a recent $55,000,000 Series B funding round set to fuel our rocket ship as we scale globally.

We are expanding rapidly and looking for exceptional, top-tier talent to help us build the future of B2B marketing.

Position Summary
We're looking for a highly experienced, hands-on, facilitative UX researcher to help our product teams continuously discover what matters most to customers - before we ship it.

You'll be responsible for enabling our product teams to learn directly from customers through interviews, workshops, and ongoing concept validation.

This is not a "report-writing" research role - it's about getting designers, PMs, and engineers in the (virtual) room with real users, turning customer conversations into confident product decisions.

Your mission is to bring the customer into the product process and ensure we always build products our customers love.

Key Responsibilities

• Facilitate team learning
• Organize and run live interviews, co-creation sessions, and discovery workshops with customers and prospects
• Make sure product and design team members observe or take part - so insights are experienced, not summarized
• Teach the product teams how to fish
• Drive continuous concept evolution
• Embed early and continuous testing into product development: from napkin ideas to finished product
• Design fast, lightweight feedback loops to confirm problem-solution fit before engineering commitment
• Partner with PMs to identify the riskiest assumptions behind new initiatives and test them early
• Involve PMMs early to ensure insights that are needed for building a successful GTM are transmitted through experiencing them
• Build a lightweight discovery practice
• Create repeatable habits: interview templates, note-taking frameworks, "how-to-observe" guides, and sprint-level rituals
• Maintain a simple research repository (Notion, Miro, Dovetail, etc.) so teams can access and reuse learnings
• Keep discovery visible and ongoing rather than periodic or project-based
• Develop our fundamental understanding of our customers and users and their world
• Champion customer empathy across the org
• Help every team member feel ownership of customer understanding
• Facilitate post-session reflections instead of writing long reports - focusing on decisions and next experiments
• Connect patterns across sessions so the company builds a shared, evolving understanding of customer value

Requirements

• 5+ years of qualitative research or product-discovery experience
• Experience from a SaaS product company and from working in a small company similar to our size (company size
• Deep fluency in interviews, facilitation, co-creation workshops, and synthesis sessions
• Strong ability to guide others through research, not just perform it — excellent communicator and teacher
• Familiarity with continuous discovery frameworks (e.g. Teresa Torres, dual-track agile, SVPG)
• Comfortable working independently and pragmatically — adapting research depth to the decision at hand
• A collaborative mindset: thrives on building insight with teams rather than handing off findings

What Success Looks Like

• Every new idea or feature is researched with customers before significant build effort
• PMs and designers run (and enjoy) regular conversations with customers
• "Customer language" appears naturally in our roadmaps, decisions, and demos
• Research becomes an everyday habit - not a gate at the end of the process
• Product ideas are born out of customer conversations

Benefits

• Location: Our office is located in the heart of Copenhagen with a harbor view
• Ownership: Equity in a growing company
• Lunch: Delicious lunch available in our canteen
• Inclusive Culture: Be part of a supportive and dynamic team making an impact in the B2B marketing space
• Private insurance: Private health insurance that comes with our pension plan
• Office dogs

At Dreamdata, you'll have the opportunity to make a real impact. Join us in shaping the future of B2B marketing analytics and activation while developing your skills and growing your career.

We are committed to creating an inclusive, diverse workplace where everyone can thrive. If you're passionate about building meaningful connections and helping businesses succeed, we'd love to hear from you.