Sales Support DACH

5 days ago

Copenhagen, Copenhagen, Denmark LAKRIDS BY BÜLOW Full time 40,000 - 80,000 per year

Sales Support DACH (m/f/d) - German speaking
Location:
Hamburg

Working Hours:
Full-time (40 hours per week)

Earliest Start Date:
December 2025

About Us
Lakrids by Bülow was founded in 2007 by Johan Bülow in Denmark and is now one of Scandinavia's most distinctive brands.

Our gourmet liquorice is produced in our factory in Copenhagen and is available in our own retail stores as well as in the finest food, design, and concept stores around the world.

We are a creative, international team united by a clear mission:
WE MAKE THE WORLD LOVE LIQUORICE.
Curious? Then keep reading.

Your role:
As
our German speaking
Sales Support DACH (m/f/d)
, you will assist our Sales Managers in the DACH region with a wide range of administrative and organizational tasks. You'll play an active role in ensuring smooth operations and contributing to a positive company culture.

Your main responsibilities:

  • Support and manage our B2B customers across the DACH region
  • Act as a key contact for customers via phone and email
  • Process orders from entry to invoicing
  • Prepare invoices, credit notes, and quotations
  • Set up new customers in our system
  • Handle product specifications for customers' ERP systems
  • Monitor open orders to ensure on-time deliveries
  • Manage complaints and coordinate with the Quality Department to find solutions
  • Facilitate communication between customers, internal departments, and Area Sales Management

Accounting-related tasks:

  • Prepare and manage direct debit mandates
  • Send missing invoices and credit notes
  • Support SEPA direct debit processes and handle duplicate payments

Your profile

  • A degree in business administration, sales management or a related field is an advantage, but not a requirement
  • Relevant experience in sales or sales support
  • Confident in using ERP (e.g. Navision)
  • Strong MS Office skills, especially Excel and Outlook
  • Good knowledge of order processing and invoicing (B2B processes, billing, credit notes, etc.)
  • You are highly organized and work independently, structured, and proactively
  • You speak and write fluent German and English
  • You are reliable, and a true team player

What we offer:

  • A responsible and diverse role within a Danish work environment
  • A motivated team
  • Hybrid working model
  • Employee discount

Application:
Interested? We look forward to receiving your application including your CV and relevant documents.

If you have any questions, feel free to contact

.

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