Danish Speaking Customer Advisor

4 days ago

Copenhagen, Copenhagen, Denmark The lemon Consulting Full time €40,000 - €50,000 per year


Are you a compassionate, fluent Danish speaker who enjoys helping people? Do you have a positive attitude and a passion for providing exceptional customer care? We are looking for a dedicated and empathetic Customer Advisor to join our fully remote team, providing first-class support for a global leader in consumer electronics.

This is a fully remote position, but it requires you to be a resident of and legally authorized to work in Greece. For highly qualified candidates currently residing outside of Greece, we offer a comprehensive relocation package, including flight tickets and accommodation, to help you make the move and get settled.

The Role

As a Danish-Speaking Customer Advisor, you will be the first point of contact for clients in the Danish market. You will provide high-quality support and guidance for a wide range of products and services. Your primary responsibility will be to listen to customers' needs and questions, and guide them toward a positive resolution with patience and a clear, simple approach. While previous experience is a plus, it is not a requirement, as we provide a thorough, paid training program to get you up to speed.

Key Responsibilities

  • Customer Support: Handle incoming inquiries via phone, chat, and email, assisting customers with their questions about products and services.
  • Problem Resolution: Provide friendly and efficient support to resolve a variety of customer concerns, escalating more complex issues to a specialized team when necessary.
  • Documentation: Accurately log all customer interactions, feedback, and details in the company's internal systems.
  • Customer Guidance: Guide customers through solutions, ensuring they feel supported and informed throughout the process.
  • Continuous Learning: Actively participate in training sessions to stay updated on new products, services, and support procedures.

What We're Looking For

  • Fluent Danish: You must be a fluent Danish speaker (C2 level), with excellent verbal and written communication skills.
  • English Proficiency: A minimum of B2 English proficiency is required for internal communication, team meetings, and training.
  • Customer-Focused Mindset: A natural desire to help others and a calm, empathetic demeanor.
  • Problem-Solver: A strong ability to listen and provide clear, simple solutions.
  • Adaptability: Willingness to learn about new products and adapt to an evolving environment.
  • Location: Must be a resident of Greece with the legal right to work.

What We Offer

  • Competitive Salary: A rewarding compensation package that recognizes your skills.
  • Comprehensive Benefits: A generous benefits package, including health and life insurance from day one.
  • Paid Relocation: For candidates outside of Greece, we provide paid flights and accommodation to facilitate your move.
  • Provided Equipment: All necessary work equipment (laptop, headset, monitors, etc.) will be shipped directly to your home.
  • Professional Development: Opportunities for career advancement and growth within a global company.
  • Full Remote Flexibility: Enjoy the freedom of a fully remote role, allowing you to work from anywhere in Greece.

  • Danish Speaking Customer Support Agent

    3 hours ago

    Copenhagen, Copenhagen, Denmark Next Job Abroad Full time 300,000 - 500,000 per year

    Danish-speaking Customer Support Representative – Relocation to Sofia, BulgariaAre you looking to grow professionally and ready to embrace a new adventure abroad?If your answer is YES, then this opportunity might be exactly what you're looking for. We're hiring for the role of Danish-speaking Customer Support Representative in Sofia, Bulgaria. This offer...

  • Danish speaking Customer Success Manager

    2 days ago

    Copenhagen, Copenhagen, Denmark Tjek Full time 60,000 - 120,000 per year

    Danish-speaking Customer Success ManagerLocation:Hybrid (Copenhagen)Salary:Based on experienceHej Are you great at making the complex simple? Can you turn tech talk into clear, friendly advice – and enjoy building strong relationships while doing it? Then you might be the Danish-speaking Customer Success Manager we're looking for What You'll DoHelp...

  • Danish Speaking Customer Service Representative

    3 hours ago

    Copenhagen, Copenhagen, Denmark Cherry Consulting Full time 40,000 - 80,000 per year

    Are you ready to take the leap and move to the beautiful, sunny island Crete in Greece? Explore the great island in your free time and boost your CV with a job for a big company, that provides customer service for big companiesEnjoy the weather, amazing food, beautiful beaches, and a low tax rate*YOU NEED A EUROPEAN PASSPORT TO APPLY*We Offer:Fully paid...

  • Danish-speaking Customer Onboarding Consultant

    4 days ago

    Copenhagen, Copenhagen, Denmark Xero Full time 90,000 - 120,000 per year

    Scheduling isn't simply filling shifts. It's finding the sweet spot that enables businesses to grow and team members to enjoy the perfect work/life balance. At Planday from Xero, we aim to use Agentic AI to build a future where managers can seamlessly free up invaluable time for their business and teams. We're not just building software: we're on a mission...

  • UK Customer Advisor

    4 days ago

    Copenhagen, Copenhagen, Denmark Famly Full time 40,000 - 60,000 per year

    We are looking for a Customer Advisor to join our UK team. As a Customer Advisor, you deliver unparalleled and timely support that keeps our customers delighted. Through providing support and guidance, you empower our customers to use Famly effectively. As the first point of contact for customer inquiries, you play a key role in ensuring customer...

  • UK Customer Advisor

    4 days ago

    Copenhagen, Copenhagen, Denmark Famly Full time 450,000 - 600,000 per year

    We are looking for a Customer Advisor to join our UK team. As a Customer Advisor, you deliver unparalleled and timely support that keeps our customers delighted. Through providing support and guidance, you empower our customers to use Famly effectively. As the first point of contact for customer inquiries, you play a key role in ensuring customer...

  • UK Customer Advisor

    4 days ago

    Copenhagen, Copenhagen, Denmark Famly Full time 45,000 - 65,000 per year

    Job description We are looking for a Customer Advisor to join our UK team. As a Customer Advisor, you deliver unparalleled and timely support that keeps our customers delighted. Through providing support and guidance, you empower our customers to use Famly effectively. As the first point of contact for customer inquiries, you play a key role in ensuring...

  • Danish-Speaking Customer Service Representative Relocate to Greece

    2 days ago

    Copenhagen, Copenhagen, Denmark Cross Border Talents Full time €30,000 - €50,000 per year

    We're recruiting Danish-speaking Customer Service Representatives to join our global team in Greece and support some of the world's leading international brands. This is your chance to grow professionally in a multicultural environment, develop valuable skills, and enjoy the exceptional Mediterranean lifestyle Greece has to offer. The Role You'll deliver...

  • Customer Advisor – Vanløse, Denmark

    2 days ago

    Copenhagen, Copenhagen, Denmark JABS Group AS Full time 80,000 - 120,000 per year

    Are you passionate about creating outstanding customer experiences – both online and face to face?Would you like to be part of a strong team in a successful and growing e-commerce company?Then you might be the person we're looking for to join our showroom in VanløseThe RoleAs a Customer Advisor, you'll play an important part in our team, helping customers...

  • Danish or Swedish Native-Speaking Copywriter

    4 days ago

    Copenhagen, Copenhagen, Denmark Boozt Full time 60,000 - 80,000 per year

    Danish or Swedish Native-Speaking CopywriterTHE OPPORTUNITYAre you a linguistic master who can transform products and categories into customer desire and brand messages into loyalty? Do you possess a deep understanding of Danish or Swedish cultural nuance, grammar, and style that ensures communication always hits the right mark? If so, you might be the...