Senior Channel Account Manager

4 days ago

Copenhagen, Copenhagen, Denmark ESET Full time

Summary

We're looking for a Senior Channel Account Manager to help us strengthen and grow our network of key channel partners. In this role, you'll take ownership of partner relationships, drive new business opportunities, and maximize revenue across existing accounts. You'll act as a trusted advisor—building strong partnerships, identifying new growth avenues, and delivering real value to both our partners and customers.

Job description

What You'll Do

  • Build and manage long-term relationships with key channel partners (including MSPs, distributors, and resellers).

  • Identify new business opportunities and drive market growth through strategic initiatives and account planning.

  • Conduct market analysis to uncover trends, partner potential, and revenue opportunities.

  • Lead business planning with partners, including Quarterly Business Reviews and performance improvement strategies.

  • Collaborate with internal teams—sales, marketing, operations, and management—to align efforts and maximize partner engagement.

  • Support sales initiatives by ensuring partner offers are competitive, customer-focused, and accurately forecasted.

  • Maximize revenue from the existing customer base by promoting value-added solutions and driving customer satisfaction.

  • Mentor and support other team members, sharing best practices and contributing to a collaborative team culture.

  • Monitor competitor activity and adjust strategies to maintain a competitive advantage.

  • Maintain accurate CRM records, sales forecasts, and pipeline data to ensure visibility and accountability.

  • Meet monthly and annual sales and performance targets.

What We're Looking For

  • 8+ years of experience in channel account management, business development, or partner sales—ideally in the IT, software, or cybersecurity industry.

  • Proven track record of driving revenue growth through channel partnerships.

  • Strong understanding of partner ecosystems, including MSPs, distributors, and resellers.

  • Excellent relationship management, negotiation, and presentation skills.

  • Comfortable working independently, managing multiple priorities, and meeting deadlines under pressure.

  • Strategic thinker who can also roll up their sleeves to get things done.

  • Experience using CRM systems and data-driven approaches to manage pipeline and partner performance.

  • Ability to collaborate cross-functionally with global and local teams.

  • Fluent in English (B2 or above) and Danish language

#LI-DNI

Primary location

Copenhagen

Additional locations

Time type

Full time

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