call center workforce analyst

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including...

MCI is seeking an experienced Call Center Operations Manager to lead a team of 5-10 supervisors and drive performance across multiple programs. You will coach, develop, and coach teams, manage KPIs, SLAs, quality standards, and client expectations while fostering a high-performance, customer-focused culture. The role emphasizes strategic leadership,...

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including...

MCI is seeking an experienced Call Center Operations Manager to lead a team of 5-10 supervisors and drive performance across multiple programs. You will coach, develop, and coach teams, manage KPIs, SLAs, quality standards, and client expectations while fostering a high-performance, customer-focused culture.The role emphasizes strategic leadership, workforce...

Senior Security Analyst SIEM Lead in the Cyber Defense teamAs SIEM Lead, you will be the owner of our SIEM application (Splunk Enterprise Security) used by TDC NET’s Cyber Defense team. Your work will help analysts detect and investigate threats across our IT systems and Denmark’s critical telecommunications infrastructure.About the...

Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers. We empower car dealers and manufacturers to fully embrace digital transformation. How? By creating innovative technology that makes selling cars better for our customers, and buying and owning cars better for theirs.   We use cutting-edge technology to link our...

Are you excited by the intersection of people, data, and AI? Join us in shaping the future of People Analytics through modern analytics engineering, meaningful workforce insights, and data-driven decision-making.About The RoleCovering for the People Analytics and Data Strategy Engineer (“Data Analyst”), you will play a key role in taking the People &...

Account Executive - Denmark Aarhus | Copenhagen About Puzzel We're the AI-native customer experience platform built in Norway, trusted across Europe, and growing fast. For 25 years we've helped contact centres deliver faster, more human service — without the clutter or complexity. Today we're #1 in the Nordics, scaling rapidly in the UK and the...

Signode Denmark is seeking a highly skilled and motivated Finance Manager to join our team in Sonderborg. As a finance manager of Signode Denmark, you will be responsible for overseeing financial activities for our 3 units in Denmark and our nordic Shared Service Center (accounts payable), ensuring compliance with financial regulations, and providing...

Account Executive - Denmark Aarhus | Copenhagen About Puzzel We're the AI-native customer experience platform built in Norway, trusted across Europe, and growing fast. For 25 years we've helped contact centres deliver faster, more human service — without the clutter or complexity. Today we're #1 in the Nordics, scaling rapidly in the UK and the...

Account Executive - Denmark Aarhus | Copenhagen About Puzzel We're the AI-native customer experience platform built in Norway, trusted across Europe, and growing fast. For 25 years we've helped contact centres deliver faster, more human service — without the clutter or complexity. Today we're #1 in the Nordics, scaling rapidly in the UK and the...

General Information Position Title: Management Support Senior Officer (People & Culture) Job Category: Strategy & Corporate Services Duty Station(s): Copenhagen Seniority Level: Mid Level ICS Level: 09 Contract Type: ICA - IICA - Regular Contract Level: IICA 1 Posting Start Date: 28-Oct-2026 Posting End Date: 10-Nov-2026 Duration: Open ended Job Highlight Be...

ICA - IICA - Regular IICA 1 Job Highlight Be the driving force behind a well-connected, efficient and forward-looking People & Culture Group. Are you a proactive problem-solver who thrives on bringing structure to complexity, connecting people and turning priorities into action? As Management Support Senior Officer, you will work at the heart of PCG,...

General Information Position Title: Management Support Senior Officer (People & Culture) Job Category: Strategy & Corporate Services Duty Station(s): Copenhagen Seniority Level: Mid Level ICS Level: 09 Contract Type: ICA - IICA - Regular Contract Level: IICA 1 Posting Start Date: 28-Oct-2026 Posting End Date: 10-Nov-2026 Duration: Open ended Job...

Senior Backend Engineer – Conversation Intelligence team Aarhus, Denmark About Puzzel We're the AI-native customer experience platform built in Norway, trusted across Europe, and growing fast. For 25 years we've helped contact centres deliver faster, more human service — without the clutter or complexity. Today we're #1 in the Nordics, scaling rapidly in...

Summary ABOUT SAINT LAURENT: Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called ‘Rive Gauche’, synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the sociocultural landscape. In 1999,...

UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence. At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job – it is a calling. UNICEF...

Senior Backend Engineer – Conversation Intelligence team Aarhus, Denmark About Puzzel We're the AI-native customer experience platform built in Norway, trusted across Europe, and growing fast. For 25 years we've helped contact centres deliver faster, more human service — without the clutter or complexity. Today we're #1 in the Nordics, scaling rapidly in...

Summary ABOUT SAINT LAURENT: Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called ‘Rive Gauche’, synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the sociocultural landscape. In 1999,...

UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence. At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job – it is a calling. UNICEF...