Part-time Client Advisor, Bergen

1 month ago

København K, Denmark Ganni Full time

WE'RE HIRING PART-TIME CLIENT ADVISORS (0-8 HOURS/WEEKLY) TO JOIN OUR RETAIL TEAM IN OUR BERGEN STORE

YOUR MISSION & RESPONSIBILITIES AHEAD OF YOU
You will be an ambassador for GANNI. You will work within our beautifully curated stores. The GANNI culture is based on a learning and results-driven mentality. Where everyone is united by a common purpose.

At GANNI we are passionate and optimistic people who live and breathe everything we stand for. You have a responsible, environmentally friendly approach to our business. You keep an open mind, you are authentic in everything you do.

You will support your team to always deliver service that is seamless, efficient and dedicated to the client’s needs. It is important that you are able to work during vacation and holidays.

You will run a business that is based on an omnichannel/omnicommerce mentality were missing a sale is not an option. You have a result-oriented mindset and you will drive footfall through a digital client outreach program as an integral part of daily business. Through online booking services and in-store events, you and your team will build and foster the GANNI community.

Responsibilities include:
BUSINESS

● Ensure exceptional client experiences

● Deliver outstanding styling sessions

● Establish loyalty within the community

● Foster client outreach program to drive footfall to the store

● Strive to reach KPI targets and support maintaining a KPI-driven environment.

● Drive in-store shopping events through your client database and establish a program to foster client relationships.

● Take part in actıons required in order to achıeve busıness objectıves.

● Act on opportunities with your team and strive to secure all sales

● Maintain VM guidelines

● Stock management in all aspects

TEAM

● Support your team in daily operations in the store

● Strive to achieve a healthy client loyalty base with in-store activities to foster client relationships.

● Strive to achieve personal and store targets.

● Participate in workshops necessary to enhance performance.

● Responsible for keeping the team environment open, friendly and transparent.

● Participate in staff meetings every month

COMMUNICATION & DEVELOPMENT

● Keep yourself and team members up to date with all relevant information and business trends.

● Support the development of clear, consistent and organized lines of communication

● Drive your own development and strive to enhance your leadership skills

PROFESSIONAL QUALIFICATIONS
● Solid and proven background within a similar industry for at least 2 years

● Strong client database and experience working with digital clienteling

● Experience with sales and working within a results-driven and goal-oriented environment.

● Excellent understanding of key performance indicators

● Omnichannel and omnicommerce understanding

● Excellent communication skills

● Ability to work in a fast-paced environment

● Experience with RFID is a plus

THE GANNI WAY
We are looking for a true GANNI ambassador - someone who shares our values of Openness (ready to evolve, honest not perfect), Optimism (you never stand still, just dance), Authenticity (you march at your own beat), Accountability (no excuses, you make an impact)& Responsibility (make small changes, see big differences).

The GANNI culture is based on a learning and results-driven mentality, where everyone is united by a common purpose of (hack)the fashion system

GANNI is a state of mind - more than a way of dressing and we love to change the usual practice in everything we do. We are confident and capable of anything So prepare yourself to be comfortable with the uncomfortable and hacking the system together with our amazing Retail team

BE BOLD AND JOIN OUR GANNI COMMUNITY

We hope you got all your questions answered and feel motivated to join our team and become a part of the GANNI community.

We will be interviewing candidates continuously and kindly ask you to send your application and CV as soon as possible. Please use the “Apply for position” button.

We welcome applications from all people regardless of gender identities, sexual orientations, ethnicities, racial identities, religious beliefs, disability statuses and personal expressions. We only want to know why you’re great for this role, so please avoid including your picture, age, and marital status in your CV.

Department: Bremerholm 4, Copenhagen

Lokation: Bergen

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