Manager of Guest Relations

1 week ago


København, Denmark Kærhuse AS Full time

Kærhuse A/S operates as an administrative unit for Guldsmeden Hotels which has hotels in Denmark, Norway, Germany, France and a beautiful resort in Bali.

Guldsmeden Hotels is privately owned by Sandra and Marc Weinert together with their 3 children. They are always open for  the opportunity to expand internationally. 

Kærhuse A/S is on behalf of Guldsmeden Hotels looking for a Manager of Guest Relations & Business Development.

This role has a strong focus on guest relations, internal infrastructure, sales, and marketing. The candidate will be instrumental in developing and executing strategies that enhance our brand presence, particularly in international markets, with a special emphasis on Central Asia.


Key Responsibilities:

Guest Relations: Elevate the guest experience by overseeing all aspects of guest relations. Ensure that our high standards of service and hospitality are consistently met and exceeded. Develop personalized guest programs and services to enhance customer satisfaction and loyalty. Internal Infrastructure: Collaborate with various departments to optimize internal processes and ensure the seamless delivery of services. Identify and implement improvements in operational efficiency that align with our luxury brand. Sales & Franchise Development: Drive sales initiatives with a focus on expanding our franchise model. Identify and engage potential franchise partners, with a particular emphasis on Central Asia and other strategic markets. Develop and maintain strong relationships with franchisees, ensuring adherence to our brand standards. Marketing & Strategy: Development and execution of marketing strategies, with a focus on international Online Travel Agencies (OTAs). Analyze market trends and competitor activities to inform strategic decisions. Cultivate and expand partnerships with key international stakeholders, particularly within the Central Asian market. International Expansion: Explore opportunities for collaboration with foreign franchisees, particularly in Central Asia. Develop and implement strategies to establish and grow our presence in target markets.

Qualifications:

Proven experience in a luxury hospitality environment, with a strong focus on guest relations and business development. Business analytics In-depth knowledge of marketing strategies Experience working with international markets, with a preference for familiarity with Central Asia. Strong communication skills, with the ability to build and maintain relationships at all levels.

We will rather wait for the right candidate but we hope that you can start around November 1st 2024.

Please send your application and CV to HR Manager Nina Lippert before September 25th 2024. Interviews will be held in person or online in the period September 26-30 2024.

 

 



  • København S, Copenhagen, Denmark KÆRHUSE AS Full time

    About Kærhuse A/SKærhuse A/S operates as an administrative unit for Guldsmeden Hotels, a privately owned hospitality group with a strong presence in Denmark, Norway, Germany, France, and a resort in Bali.Job DescriptionWe are seeking a seasoned professional to join our team as a Manager of Guest Relations and Business Development. This role will be...

  • IT Contract

    2 days ago


    København, Denmark Carlsberg Group Full time

    Location: Copenhagen, DK Entity / company: Integrated Information Technology (IIT) IT Contract & Relations Manager IT Contract & Relations Manager Are you passionate and do you have in-depth commercial and contractual knowledge of IT agreements? Do you have experience of driving and managing relationships, contracts, governance and negotiations with...


  • København, Denmark Falck Danmark AS Full time

    People Relations Manager Bliv en del af Falck og vær med til at gøre omsorg til handling! Som vores nye People Relations Manager vil du få en betydelig indflydelse på vores organisations succes, mens du arbejder i et samarbejdsorienteret og dynamisk miljø. Om jobbet Vi søger i øjeblikket en kvalificeret og motiveret People Relations Manager til...


  • København, Denmark Grandjoanne Full time

    Who is Grand Joanne? Grand Joanne is a design hotel located in the heart of Copenhagen featuring 162 rooms, a rooftop bar, an Italian restaurant and bar, and various meeting & event spaces. The lifestyle of Joanne represents a well-travelled, cultivated, strong, feminine cosmopolitan, embracing niceness, hospitality, and presence. In our daily life at Grand...


  • København, Denmark Amazon Full time

    Employee Relations Manager - Nordics, PXT Corporate Employee Relations The EMEA ER team is seeking a customer-obsessed Employee Relations Manager to lead Labor Relations in the Nordic countries. This role offers the opportunity to work in any of our offices in Oslo, Helsinki, Copenhagen, or Stockholm. As an Employee Relations Manager, you'll play a vital...


  • København, Denmark ISS AS Full time

    ISS connects people and places to make the world work better. Are you ready to connect to a place where you belong? At our corporate facilities or at client sites – together, we make places while transforming businesses into having even more positive impact on societies, the environment, and our people. As Senior Investor Relations Manager, you will work...

  • Kitchen Manager

    1 week ago


    København, Denmark Hard Rock International (USA), Inc. Full time

    Overview: Hard Rock International, spirited & authentic, a global brand that continues to expand around the world. Since 1971, passionate and talented business leaders have paved the way for the next generation of Hard Rock Cafe leaders to deliver authentic experiences that rock! Responsibilities: Hard Rock Cafe is seeking a talented Kitchen Manager...


  • København K, Denmark Unity Technologies ApS Full time

    The opportunity Our Customer Success team is looking for a relationship builder with the dedication to tackle hard problems to join our team as a Partner Relations Manager for Industry. You will work with a variety of exciting technologies including Unity Editor, Mars, Pixyz, and many others. The Partner Relations team is a rapidly growing function within...


  • København, Denmark Pandora AS Full time

    HR Operations and Employment Relations Manager Country/Region: DK Application Deadline: August 9th, 2024 We are looking for a new HR Operations and Employment Relations Manager for Pandora's Headquarter in Havneholmen, Copenhagen. You will be leading the small but highly effective HR Operation of 4, where we only achieve success through close collaboration...

  • Office Manager

    1 week ago


    København, Denmark Nexi Group Full time

    Job Description The eID Solutions business, comprising over 200 colleagues, is at the forefront of creating secure identity solutions and new innovative services of tomorrow leveraging modern technology. Our state-of-the-art solutions empower both private and public sectors to deliver fast, secure, and compliant digital services to their users. We are the...


  • København, Denmark Recruitee Full time

    We are looking for an experienced and qualified Restaurant Manager to supervise, coordinate, and handle the daily service of FOH. You will be first in command and will plan and lead in a variety of job tasks. Responsibilities: Supervise the daily service and FOH team in the restaurant Control and direct the drink preparation process and ordering, and any...


  • København K, Denmark Unity Technologies ApS Full time

    The opportunity Our Customer Success team is looking for a relationship builder with the dedication to tackle hard problems to join our team as a Partner Relations Manager for Industry. You will work with a variety of exciting technologies including Unity Editor, Mars, Pixyz, and many others. The Partner Relations team is a rapidly growing function within...


  • København, Denmark Hard Rock International (USA), Inc. Full time

    Overview: Hard Rock International, spirited & authentic, a global brand that continues to expand around the world. Since 1971, passionate and talented business leaders have paved the way for the next generation of Hard Rock Cafe leaders to deliver authentic experiences that rock! Hard Rock Cafe is seeking a talented Sales & Marketing Manager. Our Sales &...


  • København, Denmark SUPERB Full time

    About Superb: Superb is the world’s #1 Guest Experience Management platform collecting all the tools to run a restaurant while collecting guest data to provide personal experiences, build guest relationships, increase retention and maximize revenue. Superb created the Guest Experience Management category and is on a mission to change the way restaurants...


  • København V, Denmark Ligula Hospitality Group AB Full time

    Job Title: Bar Manager at The Library BarJob Summary:The Library Bar, a renowned destination in Copenhagen, is seeking a passionate and experienced Bar Manager to lead our team and elevate the bar to new heights. As the Bar Manager, you will be responsible for overseeing all aspects of the bar's operations, ensuring an exceptional guest experience, and...


  • København V, Denmark Ligula Hospitality Group AB Full time

    Job Title: Lead Bartender and Team ManagerJob Summary:Ligula Hospitality Group AB is seeking a highly skilled and experienced Lead Bartender and Team Manager to join our team at The Library Bar in Copenhagen Plaza. As a key member of our hospitality team, you will be responsible for overseeing all aspects of the bar's operations, ensuring an exceptional...


  • København V, Denmark Pandora AS Full time

    HR Operations and Employment Relations Manager City: Copenhagen V Country/Region: DK Application Deadline: August 9th, 2024 We are looking for a new HR Operations and Employment Relations Manager for Pandora's Headquarter in Havneholmen, Copenhagen. You will be leading the small but highly effective HR Operation of 4, where we only achieve success through...


  • København, Denmark BestForexBonus.com Full time

    Saxo Bank | Market Data and Exchange Relations Manager Job description: Maintain vendor and market data contracts, review terms to support the rest of the organization. Be the first point of contact and responsible for the external communication with data vendors and exchanges. Work closely with our billing, budget and reporting team. Maintain and analyze...

  • Duty Manager

    1 week ago


    København, Denmark Livezoku Full time

    Are you ready for a new challenge working for a unique hospitality concept that combines short and long stays, rooftop Social Spaces, coworking facilities and a global community? Then you've come to the right place! Facilitating global living and working, Zoku is a new category in the hotel industry: a home-office hybrid - also suitable for long stays - with...


  • København, Denmark Mellemfolkeligt Samvirke Full time

    We are looking for interns year-round who want to focus on service management, events and tourism while helping run and develop a vibrant café, hostel and NGO-house in Copenhagen with exciting partners and guests from all over the world. You become part of the Social Entrepreneurship Team, which together with 150 volunteers hosts around 200 events....