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Service Host til 71 Nyhavn Hotel

2 months ago

København, Denmark 71 Nyhavn Hotel Full time

Kan du hjælpe vores gæster til rette med godt humør og stor hjælpsomhed?

I Arp-Hansen Hotel Group handler alting om at give gæsterne så god en oplevelse, at de føler sig hjemme. Som Service Host spiller du en central rolle i at skabe den helt rigtige stemning. Med dit imødekommende værtsskab hjælper du gæsterne med at finde rundt, komme godt på plads i deres værelse, bære kufferter og meget andet. Du kan se frem til et alsidigt job, hvor ingen dage er ens, og hvor du er omgivet af en masse gode kolleger i den helt særlige internationale hotelstemning. 

Til stillingen søger vi en deltidsmedarbejder med et timeantal på cirka 40 timer over 4 uger fordelt på morgen og aftenvagter samt vagter hver anden weekend

Ét job - mange roller

Som Service Host har du base midt i hotellets lobby og agerer receptionisternes forlængede arm. Her er du med til at sikre, at gæsterne får den perfekte start på deres ophold, og du står til rådighed, hvis de har brug for yderligere hjælp. Derudover bliver dine opgaver at:

Sikre en personlig og professionel gæsteservice med den målsætning, at alle gæster skal gå glade fra hotellet Svare på spørgsmål fra gæsterne – fx hjælp til at finde vej, offentlig transport, restaurant bookinger, etc. Modtage og udlevere bagage, herunder bagageservice Følge gæsterne til deres værelse og introducere dem til diverse værelsesfaciliteter Sikre at alle offentlige arealer er pæne og ryddelige, herunder lobby, etager, trapper samt rundt om hotellet Bistå hotellets tekniker med (og i dennes fravær selv udføre) mindre reparationsopgaver  Stå til rådighed til diverse ad hoc opgaver Sikre et godt kendskab til hotellets interne procedurer Samarbejde på kryds af alle afdelinger herunder reception, restaurant, køkken og housekeeping

Jobbet er en fantastisk mulighed for at prøve dig selv af i hotelverdenen - hvad end du holder sabbatår, ønsker praktisk erfaring vedsiden af studie eller bare ønsker at blive en del af en spændende branche. Bliver du lige så bidt af stemningen som os andre, er vi altid åbne for at tale om dine videre muligheder.
 
Vi leder efter dig som har stor lyst til at hjælpe andre mennesker og har god fysik

Der er ingen særlige krav til uddannelse, men det er en klar fordel, hvis du har erfaring fra andre service jobs. Dog er det vigtigste, at du elsker at hjælpe andre mennesker, og at du har det godt med at være meget synlig og tilgængelig for gæster fra hele verden. Du skal kunne lytte, lære og bruge det du har lært til at træffe beslutninger på egen hånd. Du skal også trives med, at der hele tiden sker noget nyt. Derudover skal du have en god fysik og kunne begå dig på engelsk.

Det er desuden et krav, at du har kørekort, da vi ofte parkerer biler for vores gæster.

Tøv ikke med at sende din ansøgning Vi håber på at vores nye kollega kan starte 1. oktober eller før.

Vi glæder os til at høre fra dig