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CRM Tech Lead

3 months ago


Herlev, Herlev Kommune, Denmark Capax Recruitment ApS Full time

Dansk Sundhedssikring er Danmarks største udbyder af sundhedsforsikring. Virksomheden fungerer som en selvstændig unit og er en del af Oona Health, der ejes af Topdanmark.

Dansk Sundhedssikring er dedikeret til sundhed, og særligt sundhedsfagligheden er en essentiel del af deres virksomheds-DNA. Derfor består deres sundhedsteam af læger og sygeplejersker, der til dagligt sikrer, at deres kunder kommer nemt igennem det offentlige og private behandlingssystem, og de tager derfor både hånd om deres kunder, når skaden er sket og i den forebyggende fase.

Siden etableringen i 2012 er Dansk Sundhedssikring vækstet hvert år, og de seneste 6 år er de gået fra 95 til 300 engagerede og fagligt dygtige medarbejdere.

Du vil derfor blive en del af en virksomhed, der er forankret i høj faglighed på tværs af forretningsområder og som fortsat er i vækst.

Om afdelingen

Som CRM Tech Lead vil du blive en del af IT, der består af 25 medarbejdere. Afdelingen består af en række udviklingsteams samt en erfaren Arkitekt, der arbejder på tværs af alle teams.

Dansk Sundhedssikring er på en spændende rejse i forhold til deres IT-systemer, og du vil derfor få mulighed for at tage ejerskab og få indflydelse.

Lige nu er virksomheden i gang med at gå fra at bruge Navision til Business Central som økonomi-system, der er fokus på at eksekvere deres cloud strategi og gå fra monolit-løsninger til microservices.

Som CRM Tech Lead vil du have ansvaret for deres KAS (kunde administrationssystem), der står for police og ERP-håndtering. Dette policehåndteringssystem er bygget på Microsoft Dynamics, som man vil være med til at tage til en ny skala, i og med Dansk Sundhedssikring vokser.

CRM-teamet består af to udviklere, der arbejder i Microsoft Dynamics. En af udviklerne snakker engelsk, og dette vil derfor også være et krav til rollen som CRM Tech Lead. ́

Foruden de to udviklere, vil man arbejde tæt sammen med en Product Owner i forhold til at sætte rammen for arkitekturen og CRM-systemet.

Om stillingen

Som CRM Tech Lead vil du have det fulde ansvar for Dansk Sundhedssikrings CRM-system. Dette betyder i praksis at du, sammen med de to CRM-udviklere, er teknisk, udviklingsmæssig og drifts-ansvarlig og dermed være SPOC for al support i form af incident's og driftsmæssige problemer.

Dansk Sundhedssikring er desuden på en teknisk rejse i forhold til at optimere og modernisere deres CRM og du vil derfor også have fokus på, via din 'as is' og 'to be' forståelse, at sætte rammen for at integrere standardiseringen af både processer og kode samt flytte det i cloud.

En væsentlig del af rollen består desuden i løbende at prioritere udviklingsopgaver i samarbejde med Product Owner'en, og holde denne løbende opdateret med fremdrift at forventede releases.

Du vil ligeledes have det fulde overblik over 'current' og 'desired' state, samt udarbejde et roadmap af små og større arkitekturmæssige forbedringer i tæt samarbejde med arkitekten.

Du vil desuden have overblikket over leverancer og prioriteter og dermed løbende sørge for forventningsafstemning med de rette forretningsejere. Her vil du have mulighed for faglig og teknisk sparring og derfor også proaktivt foreslå forbedringer som fremtidssikrer kernesystemet i forhold til forretningsprocesserne.

Krav

For at kunne lykkes i rollen er det forventet at du i et hvis omfang har:

Forståelse for de mest gængse udviklingssprog – herunder .Net.
Stærke kompetencer inden for CRM / Microsoft teknologier
Flere års erhvervserfaring inden for Udvikling / Drift
Vant til et højt arbejdstempo, og at tage ansvar
En struktureret tankegang og evnen til at finde løsninger på komplekse problemer.
Gode sproglige engelske færdigheder

Capax Recruitment hjælper Dansk Sundhedssikring med denne rekruttering. For yderligere information kontakt William Pokriva på