Product Quality Specialist

2 months ago


Glostrup, Glostrup Kommune, Denmark Agilent Technologies Full time

Job Description
The product quality specialist shares a passion for ensuring the highest quality experiences for our patients and customers. This position will be responsible for driving and supporting the quality engineering activities pertaining to lifecycle management including design transfer and risk management updates for the relevant product platforms.

The daily tasks will for instance include driving product quality investigations resulting from complaints as well as supporting/driving root cause investigations concerning product and manufacturing issues. This entails reviewing and aligning CAPAs (corrective action / preventive action) according to procedures and guidelines across the division. Other tasks constitute understanding and describing complex processes, problems and quality/compliance issues in a clear and succinct manner that will ensure clear and compelling CAPAs and thorough and robust root cause analysis.

This will be done in close collaboration with other quality functions across the company and the post market surveillance specialists.

It is also expected that the position supports R&D in ensuring compliance when making minor design changes and updates to our product portfolio.

The Product Quality Assurance Associate is dedicated to ensuring the highest quality experiences for our patients and customers. This position is responsible for driving and supporting quality assurance activities related to lifecycle management, including Product Investigations, Post Market Surveillance, Vigilance, and assisting in Product Complaints technical investigations for the relevant product platforms.

Key responsibilities:

  • Drive product quality investigations resulting from complaints and support root cause investigations concerning product and manufacturing issues.
  • Review and align CAPAs (Corrective Action / Preventive Action) according to corporate procedures and guidelines across the division.
  • Understand complex processes, problems, and quality/compliance issues, and effectively describe them in a clear and concise manner suitable for audit and inspection settings.
  • Collaborate closely with other quality functions and post-market surveillance specialists within the team.
  • Support R&D in ensuring compliance when making minor design changes and updates to our product portfolio.
  • Apply advanced Quality Assurance and Scientific Method techniques and principles to daily tasks and activities.
  • Apply relevant regulations, standards, GxP requirements, and industry best practices to assignments.
  • Plan and conduct projects and activities with moderate to high technical responsibility, complexity, and strategic input.
  • Act as a subject matter expert in routine quality assurance and scientific matters as applicable.
  • Develop and drive key strategic quality assurance and scientific initiatives throughout the organization.
  • Collaborate with other quality partners to identify required quality assurance skills and competencies to execute strategic visions or plans.
  • Involve in quality systems initiatives as a primary or additional assignment, potentially impacting business improvement, quality systems, and lifecycle management.
  • Perform other duties as assigned.

Qualifications

  • Bachelor's degree in engineering, science, or related technical field from an accredited institution is required. An advanced degree is preferred.
  • A minimum of 5 years of work experience is expected, preferably in a regulated industry (medical device, biopharmaceutical, or pharmaceutical).
  • Experience working with ISO 13485, FDA CFR 21 Part 820, and ISO 14971.
  • Experience leading and/or contributing to root cause investigations using various problem-solving techniques and tools and assessing the effectiveness of corrective actions.
  • Demonstrated proficiency in driving root cause analysis and CAPA investigations.
  • Proficiency in applying established tools and methods (e.g., Six Sigma, Lean) to identify and realize new process introductions, as well as process and business improvements.
  • Ability to review and approve complex CAPA issues to assure successful audit review.
  • Process and detail-oriented, proactive team player capable of working cross-functionally with people at all organizational levels.
  • Full fluency in English at a business level.

We Offer:

  • An inspiring and social environment with around 40 skilled colleagues in the QA department providing QA support within development, manufacturing, and sustain activities.
  • An opportunity to make a significant impact and develop your skills in a world-class company that takes pride in developing innovative solutions for pathology labs worldwide to improve cancer diagnostics.
  • A role among passionate colleagues, in a growth-oriented and inclusive environment. You will become part of a caring and fast-paced environment, built on integrity, sharing, and trust.
  • Core global benefits, including the Agilent Result Bonus and Stock Purchase Plan.

This position will report to the Manager for the Product Quality and Post Market Surveillance department.

#LI-NE1

Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.

Option to Work Remote
Yes

Travel Required
Occasional

Schedule
Schedule:Full time

Shift
Day

Duration
No End Date

Job Function
Quality/Regulatory
Location: Denmark-Glostrup



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