Spatial Suite Support Specialist

1 week ago


Glostrup, Glostrup Kommune, Denmark Sweco Danmark AS Full time

About the Role

Spatial Suite Support Specialist at Sweco Danmark A/S is a key position in our Customer Success team. As a central figure in creating good customer relationships, you will be the face of our company and a vital link between our customers and the rest of the organization.

Key Responsibilities

  • Identify and troubleshoot issues in our own environment
  • Communicate with customers and internal stakeholders
  • Provide customer care, including ongoing follow-up and support
  • Ensure a smooth transition between users and the development team

Requirements and Qualifications

  • Strong IT background
  • Experience with implementing software solutions
  • Good knowledge of XML and Java
  • Ability to understand and document customer challenges clearly and concisely
  • Excellent communication skills, both written and verbal, to interact with customers and colleagues

Personal Qualities

  • Excellent problem-solving skills, with the ability to analyze, identify, and resolve customer issues efficiently
  • Strong teamwork skills, with the ability to collaborate with colleagues in the Customer Success team and other departments
  • Initiative and ability to handle multiple tasks simultaneously without losing focus
  • Continuous learning and staying up-to-date with new technologies and changes in our IT solutions


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