IT Support Specialist

2 weeks ago

Copenhagen, Copenhagen, Denmark Cadeler AS Full time

IT Support Specialist - Offshore Wind Industry
Created: 03/03/2025
Closed for applications

Are you passionate about providing technical support to your colleagues? Do you want to work in the green offshore wind industry where your skills and expertise will help secure a sustainable future based on renewable energy? Then keep reading – Cadeler is looking for an IT Support Specialist with your skills and interests

Cadeler is a global partner in the offshore wind industry, specializing in wind farm construction and maintenance. We are part of an industry that is now, more than ever, both relevant and in high demand. As our industry continues to grow, so do we We are now looking for an IT Support Specialist to help troubleshoot hardware and software issues.

What will you do?

As our new IT Support Specialist, you will deliver 1st and 2nd level technical support to onshore employees through phone, email, and in-person interactions, ensuring seamless operations and efficiency. Furthermore, you will collaborate with other IT team members to work with IT projects and implement new solutions.

Your main tasks include:

  • Monitor, manage, and solve tickets in the ticket system in relation to defined KPI´s
  • Set up and configure new computers and mobile devices for employees
  • Participate in IT projects and initiatives as assigned
  • Document and maintain knowledge base articles and procedures in the ticket system
  • Some contact to IT suppliers related to services, subscriptions, and similar
  • Daily purchasing and invoice administration related to IT equipment and services
To succeed in this role

Being part of the Cadeler community means you will have a natural interest and care for the environment and our shared mission to speed up the green energy transition. Your environmental considerations and the safety of our people and the planet will be a key priority in your daily work.

We are looking for a people's person, who is a problem solver, that can work independently, with a teamwork mindset.

We think you will be a good match if you have:

  • 2+ years of experience in IT support or other relevant position in an IT department
  • Preferable knowledge of systems and applications like the ticket system Fresh Service, Aruba Central, and PRTG
  • Experience with general IT hardware, software, and network troubleshooting
  • Experience with ITGC (IT general controls) related to SOX (Sarbanes Oxley Act) is an advantage
  • Experience from the maritime sector and vessel systems is a benefit
  • Fluent in speaking and written English
Come work with us

By becoming a Cadeler employee, you will be part of a rapidly growing company with a diverse and energetic team. We offer an exciting position focused on delivering excellence in the face of interesting new challenges, within a positive and rewarding work environment in an international company with great development possibilities.

Cadeler is headquartered in Copenhagen, but we also have offices in Vejle, UK, US, and Taiwan, as well as colleagues working offshore aboard our fleet of Wind Turbine Generator (WTG) installation vessels.

Use the APPLY button to apply for this position. For data protection purposes, applications are only accepted via the link and are assessed continuously until we find the right candidate, so please don't hesitate to send in your application as soon as possible and no later than the 24th of March.

If you have any questions regarding the position, please contact VP – Head of IT, Peter Sundell, on (+45) 30 71 75 51 and for practical matters please contact peopleandculture@cadeler.com.

About Cadeler A/S

Cadeler is a key supplier of offshore wind installation, operations, and maintenance services. We are a pure play company, solely operating in the offshore wind industry with an uncompromising focus on safety and the environment. Cadeler's experience as a provider of high-quality offshore wind support services, combined with innovative vessel designs, positions the company to deliver exceptional services to the industry. Cadeler is committed to enabling the global energy transition towards a future built on renewable energy. Cadeler is listed on the Oslo Stock Exchange (ticker: CADLR) and the New York Stock Exchange (ticker: CDLR).

CADELER is an equal opportunity employer. Diversity is more than a commitment — it is the foundation of what we do. We are focused on equality and believe that our diversity of race, gender, sexual orientation, religion, age and national origin are all characteristics that make us different and contribute to a more inspiring work environment. We invite all candidates to apply for our open positions and all qualified applicants will receive consideration for employment, without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. At CADELER, we aim to eliminate unlawful discrimination and promote equal opportunities for employment.

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