IT Support Specialist

1 week ago


Copenhagen, Copenhagen, Denmark Strukton Rail AB Full time

At Strukton Rail AB, we are seeking a highly skilled IT Support Specialist to join our team in Copenhagen. As an IT Support Specialist, you will play a crucial role in providing technical assistance to our staff and students, helping troubleshoot and resolve issues related to hardware, software, and network systems.

This position offers hands-on experience in maintaining computer systems, peripherals, and software applications, along with opportunities to build skills in managing cloud-based Microsoft infrastructure.

In addition, as an ISO 27001 certified organization, you will help ensure compliance with security policies and gain valuable insights into our Information Security Management System (ISMS).

The key responsibilities of this role include:

  • Providing technical support and assistance to staff and students in person, via phone, or through remote access tools.
  • Troubleshooting and resolving hardware and software issues, including desktops, laptops, printers, and mobile devices.
  • Assisting in the installation, configuration, and maintenance of computer systems and software applications.
  • Assisting in management of user accounts, email accounts, and access permissions.

Additional contributions may include:

  • Performing routine maintenance and updates on computer systems to ensure optimal performance.
  • Assisting in the inventory management of IT equipment and peripherals.
  • Documenting technical procedures and resolutions for future reference.

We offer a dynamic, engaged, and professional environment, access to LinkedIn Learning, team-building activities, and company events.



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