Commercial Support Specialist

5 days ago


Copenhagen, Copenhagen, Denmark International Flavors & Fragrances Inc. Full time

We are seeking a Commercial Support Specialist to join our Nordics H&B Food Biosciences Sales team. As the first point of contact for customers, agents, and distributors, you will be responsible for providing commercial support and ensuring seamless customer experience.

Key Responsibilities:
  • Develop and maintain trustful relationships with customers.
  • Provide support for Sales Managers on day-to-day topics and serve as a backup for Account/Sales Managers responsible for specific sub-regions.
  • Collaborate closely with customer service and logistics teams to ensure accurate and timely usage of IFF local systems, Sales Force system, and SAP systems.
Requirements:
  • Prior experience in customer service, sales support, or related positions within an international company is an advantage.
  • Excellent interpersonal skills, being solutions-oriented, and able to interact and coordinate activities with internal support teams and customers.
  • Proactive and results-driven, coupled with a customer-service focused mindset.

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