Nordic Key Account Manager

2 weeks ago

Copenhagen, Copenhagen, Denmark Mars, Incorporated and its Affiliates Full time

Job Description:

As a Key Account Manager at Royal Canin Nordics, you will be at the forefront of our mission to develop and nurture mutual relationships with our customers and take a leading role in shifting the organization toward an omni channel leadership position in the industry. You will take ownership of the category growth agenda, ensuring the premium representation of the Royal Canin brand. Your strategic thinking and customer-centric approach will help us deliver on our growth and profitability targets.

Key Responsibilities:

  1. Customer & Channel Leadership: Lead and manage a customer portfolio of selected Pet Specialty Retail customers across the Nordics, developing and executing activity and promotion plans in line with Royal Canin's brand and channel strategies.

  2. Account Development: Create and implement comprehensive customer account plans and joint business plans to accelerate mutual growth. Deliver on forecast accuracy and internal collaboration across Finance, Supply and Demand.

  3. Strategic Negotiations: Lead international customer negotiations within the Royal Canin commercial framework, focusing on building strong, long-term partnerships.

  4. Customer Engagement: Drive the Customer Engagement agenda with a mindset focused on Customer Centricity to win the customer's 'Heart & Mind'. Develop constructive relationships at several levels of customer organizations, including senior leaders.

  5. Category Expertise & Leadership: Deploy Royal Canin's category vision and co-own signature programs such as Perfect Store and Perfect Digital Store within your scope of responsibility.

  6. Team Collaboration and Development: Foster team engagement, contribute to collective growth by sharing best practices, and manage a broad network of cross-functional stakeholders with transparency and integrity. You will join a Nordic team with high diversity and deep knowledge of the brand.

To be able to succeed in the role you need…

  1. A university degree or equivalent in a relevant field.

  2. Several years of customer-facing experience with P&L responsibility.

  3. Proven experience in delivering growth with customers in the Nordic region.

  4. Fluency in English and a respective Nordic language is required.

  5. A track record of successfully driving category growth and strategic initiatives.

About Royal Canin and why you should join us

Royal Canin is a leader in pet health nutrition, committed to improving the lives of pets through precise, science-based formulas. As part of Mars, Incorporated, a global family-owned business with over a century of experience, we benefit from a rich legacy of innovation and excellence. Mars is renowned for its diverse portfolio, including brands like Pedigree, Whiskas, M&M's, and Snickers, and shares our passion for quality and sustainability.

Being part of Mars means access to vast resources, global career opportunities, and a shared commitment to doing business responsibly. At Royal Canin, you'll join a team that values collaboration, innovation, and professional growth. If you're passionate about pets and want to make a meaningful impact, join us at Royal Canin, a proud member of the Mars family, and help shape the future of pet care.

At Royal Canin, we are committed to developing our people and providing them with the opportunity to advance their careers. This role is not just about managing accounts; it's about setting yourself on a path to leadership. If you are an ambitious professional with a passion for pets, we want to hear from you

Location: At Royal Canin headquarters in Copenhagen


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