Senior Key Account Business Manager

2 weeks ago

Copenhagen, Copenhagen, Denmark Mars, Incorporated and its Affiliates Full time

About the Role:

We are seeking a Senior EC Key Account Manager to lead and manage customer relationships, drive category growth, and develop strategic initiatives. As a key member of our Nordic team, you will be responsible for developing and executing activity and promotion plans in line with Royal Canin's brand and channel strategies.

Key Responsibilities:

  1. Customer Leadership: Lead a portfolio of selected Pet Specialty Retail customers across the Nordics, focusing on customers with significant eCommerce presence.
  2. Account Development: Create comprehensive customer account plans and joint business plans to accelerate mutual growth.
  3. Strategic Negotiations: Lead international customer negotiations within the Royal Canin commercial framework, building strong, long-term partnerships.
  4. Customer Engagement: Drive customer engagement agenda with a mindset focused on customer centricity, developing constructive relationships at several levels of customer organizations.
  5. Category Expertise & Leadership: Deploy Royal Canin's category vision, co-owning signature programs such as Perfect Store and Perfect Digital Store. Skilled in ROAS, CTR, and conversion KPIs is an advantage.
  6. Team Collaboration: Foster team engagement, contribute to collective growth by sharing best practices, and manage a broad network of cross-functional stakeholders.

Requirements:

  1. A university degree or equivalent in a relevant field.
  2. Several years of customer-facing experience with P&L responsibility.
  3. Proven experience handling customers with significant eCommerce presence.
  4. Fluency in English and a respective Nordic language is required.
  5. A track record of successfully driving category growth and strategic initiatives.

About Royal Canin and Mars:

Royal Canin is a leader in pet health nutrition, committed to improving lives through precise science-based formulas. As part of Mars, Incorporated, we benefit from innovation and excellence legacy. With a diverse portfolio of brands like Pedigree, Whiskas, M&M's, and Snickers, we share a passion for quality and sustainability.

Mars is renowned for its commitment to doing business responsibly and promoting professional growth. At Royal Canin, collaboration, innovation, and teamwork are valued. If you're passionate about pets and want to make a meaningful impact, join us at Royal Canin, a proud member of the Mars family.

Mars is an equal opportunity employer, considering all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or protected veteran status.

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