Customer Support Engineer

3 weeks ago


Odense, Denmark Makin ApS Full time

The company

Makin ApS offers machine control systems for earthmovers with a defined strategy to make a noticeable difference in the market. Established in 2018, we have developed the preferred system in Scandinavia and continue to grow in new markets. We now have an open position in our Customer Support team.

Makin ApS has its office in Odense, Denmark, and we expect our new Customer Support Engineer to be based there. We work very closely with our distributor network on the development of new solutions as well as daily support of users. In the Customer Support Team, we encourage initiative, teamwork, sense of humor and dedication to good customer service.

The position

The Customer Support team helps our international distributors with everything they need to grow their markets: troubleshooting, training, spare parts, service offers, technical documentation and more.

Main responsibilities:

- Creating and maintaining good partnerships with our distributors.
- Assist distributors in remote or on-line troubleshooting on both software solutions as well as system hardware
- Increase product adoption for existing distributors through training and information
- Visualize and manage distributor needs internally across the organization.
- Develop content for our various knowledgebases

The candidate

You have a relevant technical background that allows you to work with our distributors on same level. Perhaps you are a surveyor with an interest for the system and equipment used, a robotics or machine technician or have a software education combined with hardware experience. Experience from automation, machine control or digital construction preferred.

Qualifications:

- Excellent communication skills and structured mindset
- Fluency in English and German. If you speak other languages, it is an advantage.
- 3-5 years experience as technical support or software support.
- Curious and interested in working with both hardware and software.

You will become part of a team of highly competent colleagues, where our work and interactions throughout the organization are defined by customer needs. Makin believes in the autonomy of employees and as such you must be disciplined and structured in your work life.

If you think we are a match, do not hesitate to send us your CV using the link on this page.

Please be aware that our interview process is ongoing until we find our match.

If you have questions about the position or the company, you are welcome to contact Hanne Hansen, +45 31374830 or by mail Hanne.hansen@makin3d.com

Apply with QuickApply on Jobindex.



  • Odense, Odense Kommune, Denmark Universal Robots Full time

    About UsAt Universal Robots, we're dedicated to Automation for Anyone. Anywhere.We envision a world where people work alongside robots, not like robots. Our mission is to make automation accessible to everyone, everywhere.Job OverviewThis role involves a mix of technical support, case management, and strategic collaboration with various departments.Main...


  • Odense, Denmark Universal Robots Full time

    ID: 8047Function: Sales OperationsLocation: Odense, South Denmark, DK #WeAreUR and we continuously redefine automation At Universal Robots, part of Teradyne Inc., has a simple mission: Automation for Anyone. Anywhere. Our vision is to create a world where people work with robots, not like robots. And with 75,000+ cobots already installed worldwide,...


  • Odense, Odense Kommune, Denmark Patrique Mercier Recruitment Spain Full time

    We are seeking a Danish-speaking customer service representative to work with our team at Patrique Mercier Recruitment Spain.This is an exciting opportunity to provide technical support and resolve customer inquiries efficiently while enjoying the flexibility of remote work.Responsibilities:Deliver exceptional customer service to Danish-speaking clients via...


  • Odense, Odense Kommune, Denmark Patrique Mercier Recruitment Spain Full time

    We are seeking a highly motivated Danish speaking customer support representative to join our innovative fitness technology team in Greece. This role offers the flexibility of remote work and is perfect for those passionate about fitness, technology, and helping others.Key Responsibilities:Provide exceptional customer support to Danish-speaking clients via...


  • Odense, Denmark OnRobot ApS Full time

    OnRobot was founded in 2015 in Odense, Denmark, and is on track to become the global One-Stop Shop for all Collaborative Applications on all Robot Platforms. OnRobot is defining and leading the market for Collaborative Applications by bringing disruptive technologies to market quickly. To help grow our Americas market OnRobot is looking for a combination...

  • Customer Support

    3 days ago


    Odense, Denmark CaseWare International Full time

    Er du vores nye support-superhelt? Bliv en del af Caseware og red dagen for vores kunder! Er du klar til at være ansigtet udadtil for Caseware og spille en central rolle i vores kunders oplevelse? Har du en passion for at levere service af højeste kvalitet, og vil du være med på rejsen mod fremtidens cloud-løsninger til revision og regnskab? Så er det...


  • Odense, Denmark Patrique Mercier Recruitment Spain Full time

    Danish Speaking Customer Support for Fitness Technology - Remote in Greece Join Our Winning Team! Patrique Mercier Recruitment ES is thrilled to announce an exciting opportunity for a Danish Speaking Customer Support representative in the innovative Fitness Technology sector, with the flexibility of working remotely from beautiful Greece! If you are...


  • Odense, Odense Kommune, Denmark Universal Robots Full time

    About UsAt Universal Robots, we're revolutionizing the way people work with robots. Our mission is to make automation accessible to anyone, anywhere.We're a diverse group of bright, ambitious individuals working at the forefront of collaborative robotics. Through our agility, resilience, and entrepreneurial approach, we're taking our innovative robot...


  • 5220 Odense SØ, Denmark DB LAB AS Full time

    Australian Laboratory Services (ALS) is a publicly listed laboratory-based testing services company that provides a broad range of testing and analytical services to a wide variety of end markets and industries around the globe. We continue to remain at the forefront of the testing services industry, building an enviable reputation. The ALS Northern Europe...

  • Support Specialist

    3 days ago


    Odense, Odense Kommune, Denmark Mercell Danmark AS Full time

    About UsMercell is Europe's largest public procurement platform for buyers and suppliers. Our mission is to make tenders easier and more accessible to everyone.Job Description: Support SpecialistWe're looking for a highly motivated and detail-oriented Support Specialist to join our team. In this role, you will be responsible for providing top-notch support...

  • Software Engineer

    3 days ago


    Odense, Denmark Universal Robots Full time

    ID: 7219 Function: Information Technology Location: Odense, South Denmark, DK Do you get excited by building state-of-the-art platforms used by customer-facing web applications? Do you want to work with our platforms that thousands of users across the globe use daily? Then you might be the Software Engineer we are looking for to join UR’s new digital...


  • Odense, Denmark Schneider Electric Full time

    Are you passionate about driving customer success on a Nordic scale? We're seeking a dynamic and results-driven Customer Success Manager in our Copenhagen office in Ballerup! In this role, you'll be instrumental in ensuring the success and satisfaction of our diverse range of Nordic clients. We are committed to driving sustainability and making a positive...


  • Odense, Odense Kommune, Denmark DB Lab Full time

    About DB Lab's IT OperationsServing Global CustomersAs a key player in the testing services industry, DB Lab relies on its robust IT infrastructure to support its global operations.This includes managing and optimizing our IT systems, ensuring seamless communication with clients and partners, and providing exceptional technical support.The IT Operations...


  • Odense, Odense Kommune, Denmark Mercell Danmark AS Full time

    About Mercell Danmark A/SMercell is a leading public tendering and bidding platform for European buyers and suppliers, dedicated to enhancing connectivity between public buyers and suppliers. Our platform makes tenders compliant and easy, while enabling equal opportunity for all suppliers to the public sector.Job Title: Customer Service AgentWe are seeking a...


  • Odense, Odense Kommune, Denmark Cardlay AS Full time

    About CardlayCardlay A/S is a Danish FinTech company driven by innovation and a passion for delivering cutting-edge spend management solutions. Our mission is to empower card issuers with the tools they need to streamline corporate clients' financial operations, providing a seamless experience that sets new standards in the industry.About the RoleWe are...


  • Odense, Odense Kommune, Denmark Colourbox GmbH Full time

    The RoleAs a Customer Success Specialist, you will play a vital role in maintaining and growing our customer base. You will work closely with our sales, product development, and support teams to ensure seamless delivery of our services.Your primary responsibility will be to develop and maintain strong customer relationships, identifying opportunities for...


  • Odense, Odense Kommune, Denmark Universal Robots Full time

    About the PositionUniversal Robots is a leader in the development and manufacturing of collaborative robots (cobots). We're looking for a skilled Automation Service Technician to join our team.The role involves a mix of technical support, case management, and strategic collaboration with various departments. You'll need to have a degree in Robotics...


  • Odense, Odense Kommune, Denmark Patrique Mercier Recruitment JP Full time

    Job Overview">Patrique Mercier Recruitment JP is seeking a highly skilled Danish-speaking customer service representative to join our team in Greece. As a key member of our support team, you will play a crucial role in delivering exceptional customer experiences to our clients through various communication channels.


  • Odense, Denmark Cardlay AS Full time

    About Cardlay: Cardlay is a Danish FinTech company founded with a clear purpose: We want to deliver new standards for fast and efficient spend management for corporations on a global scale. We are a strategic partner to banks, card issuers, processors, and financial institutions. Our mission is to empower card issuers with cutting-edge spend management...


  • Odense, Denmark Mercell Danmark AS Full time

    Working at Mercell At Mercell, we're on a mission to revolutionise public procurement, making it accessible and effortless for everyone involved. Imagine a world where public buyers and visionary suppliers come together seamlessly to make a great deal easier and shape the future. That's what we're all about. With a dynamic culture built on continuous...