Customer Success Manager

2 days ago

Odense, Denmark Schneider Electric Full time

Are you passionate about driving customer success on a Nordic scale?

We're seeking a dynamic and results-driven Customer Success Manager in our Copenhagen office in Ballerup In this role, you'll be instrumental in ensuring the success and satisfaction of our diverse range of Nordic clients.

We are committed to driving sustainability and making a positive impact on the planet. Join us in our mission to support our customers on their journey to a net zero future.

If you have passion for building strong client relationships, driving customer engagement, and delivering exceptional service, we want to hear from you You’ll be joining us in shaping the future of customer success and creating an impact

Your key responsibilities will include:

  1. Interact with customers in numerous industries, with a key focus on the renewable energy sector as well as Lifescience to ensure delivery on the customer promise and value of service.
  2. Nurture and develop client relationship to help clients extract the maximum value from Schneider Electric’s contracted services, with a key focus on our digital service portfolio.
  3. Identifies & match clients needs with our products & services to drive successful expansion/renewal.
  4. Secure customer experience & satisfaction for our contract service offers.
  5. Act as the Single Point of Contact towards our customers, requiring great communication skills and ability to delegate tasks to internal functions.
  6. Ensure that solid collaboration and communication between sales, operations and global functions are implemented.

What will help you in succeeding in the role:

  1. Previous professional experience working experience in customer success, account management, project management, product management or business development.
  2. Excellent communication skills in Danish language and English (other Nordic languages is considered as a plus).
  3. Suitable educational background such as degree in Engineering or Business Administration or in a commercial field.
  4. Experience from the Energy or IT-industry or equivalent with a high concentration of service agreements is an advantage.

You have excellent communication skills, eagerness to engage with customers, understand their needs, and ensure their satisfaction. You have a customer-centric approach, you are solution oriented and collaborate effectively across teams while demonstrating adaptability in a dynamic environment. As a person you take responsibility for what you do by being structured and drive your work, have a commercial mind-set and enjoy working with people

What do we offer you?

At Schneider Electric, we are committed to fostering a vibrant and inclusive work culture where every employee is empowered to thrive. As part of our team, you can expect:

  1. Professional Growth: Access to continuous learning opportunities, mentorship programs, and career development resources to nurture your potential and drive your career forward.
  2. Innovative Environment: Be part of a dynamic, forward-thinking organization that encourages creativity, innovation, and entrepreneurial spirit as we lead the way in digital transformation and sustainability.
  3. Work-Life Balance: We value your well-being and offer flexible work arrangements, comprehensive wellness programs, and support to help you maintain a healthy work-life balance.
  4. Global Impact: Contribute to meaningful projects that address global energy challenges and sustainability, making a positive impact on the world while advancing your career.
  5. Inclusive Community: Join a diverse and inclusive community where your unique perspectives are celebrated, and your voice is heard, fostering an environment of collaboration and belonging.

Did we get you inspired?

Please submit your application soonest. We will fulfill the position as soon as the suitable candidate has been found.

For questions about the role, please contact Marketing Manager - Jens Strinsjo at +46 730 74 88 18.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric – apply today

€36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World’s most sustainable corporations

You must submit an online application to be considered for any position with us. This position will be posted until filled.

#J-18808-Ljbffr

  • Customer Success Professional

    3 weeks ago

    Odense, Odense Kommune, Denmark Colourbox GmbH Full time

    Technical Customer Success SpecialistSkyfish, a leading SaaS provider, serves over 500 clients in North Europe, including prominent companies. We offer comprehensive image solutions to help organizations manage and share images across platforms.About the RoleWe're seeking an experienced Customer Success Specialist with a technical mindset to join our team....

  • Nordic Customer Success Professional

    4 days ago

    Odense, Odense Kommune, Denmark Schneider Electric Full time

    Unlock Your Potential in Customer SuccessAre you a driven and passionate professional seeking to make a lasting impact in customer success? We are looking for a talented individual to join our team as a Customer Success Manager in Copenhagen, Denmark. In this role, you will be instrumental in ensuring the success and satisfaction of our diverse range of...

  • Customer Success Advocate

    1 week ago

    Odense, Odense Kommune, Denmark Cardlay AS Full time

    About CardlayCardlay A/S is a Danish FinTech company driven by innovation and excellence. Our mission is to deliver cutting-edge spend management solutions for corporations globally, empowering card issuers with streamlined financial operations.The Role of Customer Success AssociateWe seek a skilled and motivated student to join our commercial team as a...

  • Customer Success Associate

    4 months ago

    Odense, Denmark Cardlay AS Full time

    About Cardlay: Cardlay is a Danish FinTech company founded with a clear purpose: We want to deliver new standards for fast and efficient spend management for corporations on a global scale. We are a strategic partner to banks, card issuers, processors, and financial institutions. Our mission is to empower card issuers with cutting-edge spend management...

  • Technical Customer Success Professional

    1 month ago

    Odense, Odense Kommune, Denmark Colourbox GmbH Full time

    Job DescriptionWe are seeking a dedicated and experienced Customer Success Specialist with a technical mindset to join our team at Skyfish.The ideal candidate will have a strong understanding of technical products, particularly SaaS, and excellent communication and presentation skills in Danish and English.Maintain and grow monthly recurring revenue (MRR)...

  • Customer Success Specialist for Skyfish

    2 months ago

    Odense, Odense Kommune, Denmark Colourbox GmbH Full time

    About SkyfishSkyfish is a pioneering SaaS provider serving over 500 esteemed clients, including leading companies in North Europe. We offer comprehensive image solutions, empowering organizations to manage and share images across platforms. Our dedicated teams collaborate closely with our expert developers to deliver value, stability, and security in a...

  • Technical Customer Success Specialist

    4 months ago

    Odense, Denmark Colourbox GmbH Full time

    Skyfish is a premier SaaS provider serving over 500 clients, including leading companies in North Europe. We offer comprehensive image solutions, empowering organizations to manage and share images across platforms. Our dedicated teams collaborate closely with our expert developers to deliver value, stability, and security in a professional cloud-based...

  • Technical Customer Success Expert

    6 days ago

    Odense, Odense Kommune, Denmark Colourbox GmbH Full time

    Skyfish, a leading SaaS provider, is looking for an experienced Customer Success Specialist with a technical mindset to join our team in Odense. We serve over 500 clients across North Europe and offer comprehensive image solutions.About the RoleWe are seeking a dedicated professional who can deliver exceptional customer experiences, thrive in a fast-paced...

  • Fintech Success Expert

    1 month ago

    Odense, Odense Kommune, Denmark Cardlay AS Full time

    About Cardlay A/S:Cardlay A/S is a leading FinTech company dedicated to delivering innovative spend management solutions for corporations worldwide. With a strong focus on strategic partnerships, we empower card issuers and financial institutions to streamline their clients' financial operations.Job Overview:We are seeking an experienced Fintech Success...

  • Customer Success Associate

    4 weeks ago

    Odense, Odense Kommune, Denmark Cardlay AS Full time

    About Cardlay A/SWe are a Danish FinTech company dedicated to delivering innovative spend management solutions for corporations worldwide. Our mission is to empower card issuers with cutting-edge technology, streamlining corporate financial operations.Job DescriptionThis role involves driving customer onboarding, providing exceptional support to clients, and...

  • Customer Experience Specialist

    3 weeks ago

    Odense, Odense Kommune, Denmark Mercell Danmark AS Full time

    We are looking for a skilled Customer Experience Specialist to join our team at Mercell in Tallinn, Estonia. This is a full-time hybrid remote position with a competitive salary package.As a Customer Experience Specialist, you will be responsible for providing excellent support and guidance to our customers through various communication channels. You will...

  • Customer Service Engineer

    4 months ago

    Odense, Denmark Universal Robots Full time

    ID: 8047Function: Sales OperationsLocation: Odense, South Denmark, DK #WeAreUR and we continuously redefine automation At Universal Robots, part of Teradyne Inc., has a simple mission: Automation for Anyone. Anywhere. Our vision is to create a world where people work with robots, not like robots. And with 75,000+ cobots already installed worldwide,...

  • Customer Service Agent

    4 months ago

    Odense, Denmark Mercell Danmark AS Full time

    Working at Mercell At Mercell, we're on a mission to revolutionise public procurement, making it accessible and effortless for everyone involved. Imagine a world where public buyers and visionary suppliers come together seamlessly to make a great deal easier and shape the future. That's what we're all about. With a dynamic culture built on continuous...

  • Area Sales Manager

    4 months ago

    Odense, Denmark Mobile Industrial Robots (MiR) Full time

    Function: Sales Location: Taipei, TW Our Purpose The key focus of Area Sales Manager is to support and develop a network of distributors (selling partners) and generate sales. Your task is to create interest in MIR products at end customers and get the focus from distributors in selling MIR innovative products and solutions. Opportunity Overview: ...

  • Experienced Tech Sales Manager

    2 months ago

    Odense, Denmark Struct Full time

    PIM Sales Manager with Focus on UK/NL for Struct A/S Are you a driven sales professional with experience in the digital space? Do you thrive on building strong relationships with partners (especially digital agencies) and closing deals directly with B2B customers in a fast-paced, innovative environment? If so, Struct A/S is looking for Sales Managers to...

  • Senior Product Manager, Cobot Hardware

    4 months ago

    Odense, Denmark Universal Robots Full time

    Job Title: Senior Product Manager – Cobot Hardware Location: Odense, DK Company: Universal Robots, part of Teradyne Inc. About Us: At Universal Robots, our mission is Automation for Anyone. Anywhere. With 75,000+ cobots installed worldwide, we are making a difference by creating a world where people work with robots, not like robots. Job Description: ...

  • Regional Sales Manager

    1 week ago

    Odense, Odense Kommune, Denmark Biogas Community Full time

    Biogasclean A/S, a leading company in the biogas sector, is seeking a skilled Regional Sales Manager to join its team in Odense, Denmark.About the RoleWe are looking for an experienced sales professional to manage sales activities in a specific region, develop sales strategies, build and maintain client relationships, and achieve sales targets. The...

  • Telecommunication Project Manager for International Offshore Projects

    6 days ago

    Odense, Odense Kommune, Denmark Semco Maritime AS Full time

    Your PositionThis position offers a unique opportunity to develop your career within project management of telecommunication system projects. It is crucial that you are passionate about your job and can motivate your team. You will ensure that customers are well-informed and that any unforeseen issues are handled in cooperation with the customers.Key...

  • Construction Manager

    3 months ago

    Odense, Denmark Skanstec Full time

    Site (Zealand)/Office (Odense) based, Permanent, Full time. Five days per week Sector: Energy – Operations Attractive salary Who We Are Skanstec is a specialist engineering company delivering infrastructural projects within the energy and telecommunications sector. Our expert team is renowned for consistently providing flexible and tailored engineering...

  • IT Portfolio Manager

    1 week ago

    Odense, Odense Kommune, Denmark SVENDBORG BRAKES ApS Full time

    The IT Application Manager position at SVENDBORG BRAKES ApS is a fantastic opportunity for an experienced professional to lead the implementation, governance, and support of core applications. With a strong focus on analysis, planning, organization, and team leadership, this role will play a critical part in ensuring the effective management of risk,...