Underwriting Operations Specialist

3 days ago


København, Denmark Crossell Full time

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Underwriting Operations Specialist (Based in Copenhagen)(80-100%, hybrid)

About the Role

This is an opportunity to join our operational team based in Copenhagen, supporting the Underwriting team to provide technical and operational assistance to meet clients', intermediaries, and internal needs, as well as primary lead, international insurance programs for our Property and Casualty lines of business.

Can you see yourself in a role with high level of Client Centricity? Then this opportunity might be for you and we look forward to receiving your application

In the role of Underwriting Analyst, your main responsibilities will include the following:

  1. Entering and maintaining information in systems and tools, including documents, process changes and associated open/completed tasks
  2. Accountability to deliver timely and accurate business processing also during peak times
  3. To be the focal point for all technical matters arising on international insurance programs
  4. Preparing policy instructions and communicating with colleagues worldwide in the International Program Service Unit, Credit Control, Reinsurance and local offices, so that premiums can be debited and policies issued promptly
  5. Issuing documentation (binders, policies, endorsements and certificates) to our brokers and customers
  6. Playing a leading role at client and/or broker stewardship or new business meetings by providing an overview of Swiss Re Corso global servicing capabilities.
  7. Being front of house to own and resolve broker and customer-facing issues while delivering a proactive and exceptional experience
  8. Collaborating with our centralized Credit Control team to follow up on outstanding premium positions and broker queries
  9. Developing a deep knowledge of processes, system touch-points, areas for potential defects, areas for future improvements and become a subject-matter-expert
  10. Acting as referral point for junior team members

Additionally you will:

  1. Ensure that international programs are implemented to agreed service standards and corporate guidelines
  2. Compile, sort, review and verify data accuracy using source documents, detect errors, and initiate correction while following-up with customer or process owner regarding any inconsistencies found
  3. Participate on and lead small projects, if required, representing operations
  4. Be involved in work allocation, knowledge sharing, and issue resolution

About the Team

In EMEA Operations, we provide support to the Swiss Re Corporate Solutions (CorSo) Underwriting Teams in handling insurance and reinsurance business for corporations and/or their captives.

You will be joining the Nordic Operations team based in Copenhagen, having a variety of proficiencies, skills and experience, all committed to bringing success to Swiss Re Corporate Solutions. In the role of Underwriting Analyst, you will work closely with the EMEA Operations teams in centralized and offshore locations as well as your peers in other EMEA locations.

About You

You have:

  1. Relevant job experience including understanding of Re/Insurance business in the Nordics Insurance market and Multinational Program Business in particular
  2. Excellent communication skills (reading, written and verbal) in one of Nordic languages (Danish, Swedish or Norwegian) and English is a requirement - any other European language is a plus
  3. Profound user skills in Microsoft Office Package (special focus on Excel)
  4. Ability to handle multiple tasks and set priorities

You are:

  1. Passionate about delivering excellent service to our customers and brokers
  2. Actively contributing to the team spirit and ability to build and maintain effective working relations with people in a multicultural environment
  3. A highly motivated individual who can work fast and think analytically, acting with a positive approach and proactive thinking; keeping our customers' needs in mind
  4. Enjoying an agile and fast-paced work environment

For Denmark, the base salary range for this position is between DKK 465,000 and DKK 775,000 (for a full-time role). The specific salary offered considers:

• the requirements, scope, complexity and responsibilities of the role,

• the applicant's own profile including education/qualifications, expertise, specialization, skills and experience.

In the situation where you do not meet all the requirements or you significantly exceed these, the offered salary may be below or above the advertised range.

In addition to your base salary, you may be eligible for additional rewards and benefits including an attractive performance-based annual bonus.

About Swiss Re Corporate Solutions

Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer. We anticipate and manage risks, from natural catastrophes and climate change to cybercrime.

Swiss Re Corporate Solutions is the commercial insurance arm of the Swiss Re Group. We offer innovative insurance solutions to large and midsized multinational corporations from our approximately 50 locations worldwide. We help clients mitigate their risk exposure, whilst our industry-leading claims service provides them with additional peace of mind.

Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. Swiss Re Corporate Solutions embraces a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability.

If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience.

Keywords:

Reference Code: 132346

Job Segment: Operations Manager, Underwriter, Claims, Operations, Insurance

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